Manager Sales
Resume:
FRANK MITOLO
*********@*****.***
SUMMARY OF QUALIFICATIONS
Management and operations of retail, full service, high volume casual theme, polished casual, events venue, multi-flex space, non-profit and fast casual concepts.
Exceptional interpersonal attributes including multi-tiered communication and functionalities within a corporate environment.
Executions of events, festivals, live entertainment on premises and off site.
Defined problem-solving skills including core mathematical concepts in labor management, profit and loss, food inventory percentages, ROI, and EBITDA.
Lead concept development including site selection, menu design, brand development, marketing execution, HR responsibilities and management team coaching.
Execution 12 new unit openings, three remodels and two reopening’s as general manager or multi-unit manager.
ACCOMPLISHMENTS AND EXPERIENCE
Pirate Ventures June 2019-July 2020
Director of Operations Hook Hall, Kraken Axes/Rage, Hook Hall Helps
Direct report to President and CEO
Supervised and advised on design, build out, team building, unit opening, SOP development, and operations of two unique concepts. Remodel of a third unit to improve atmosphere and brand positioning.
Development of new business model for Kraken Axes Rage with a new revenue stream.
Reopening of two businesses under the constraints of Covid-19 protocols and procedures.
During stay at home order pivoted to operate the day to day nonprofit Hook Hall Helps.
Reduction of COGS on existing business by 6% points while increasing product line.
Mad Fox Brewing Co. January 2014-June 2019
Director of Operations
Direct report to the CEO and Board of Directors.
Elected to the Board of Directors.
Manged day to day operations and cash management with multiple revenue streams.
Turned around double-digit negative sales to a positive sales trend in a nine-month period.
Facilitated tap room concept opening from conception to execution, including initial P&L considerations, construction design, recruitment, training, marketing, management team acquisition, and brand development.
Thompson Hospitality October 2008-November 2013
Director of Operations American Tap Room, Marvelous Markets and brb
Direct report to the President/CEO of 4th largest minority owned company in the United States.
Supervised multi-unit operations grossing comparable sales of 39% increase versus previous year.
Facilitated 3 new unit openings and 1 new concept opening from conception to execution.
Implementation of late-night entertainment to position the brand as a late-night destination.
Time and motion studies to increase efficiencies and reduce labor costs.
Supervised 12 locations with three different concepts in the company portfolio.
Silver Diner January 2001-October 2008
Senior Managing Partner (January 2001-October 2008)
Direct report to Vice President of Operations.
Influenced the fundamental organizational concept focusing on continued growth unit replication.
Selected as a leader for test unit for company initiatives determining future integration.
Supported President/CEO in locating new unit sites while analyzing population demographics, site studies and marketing strategies.
Administered training for newly acquired Managers and General Managers including orientation, training, pre-tests, culture and brand reviews, standards review and overall training.
Coordinated with Vice President of Culinary on product development, menu engineering, repair & maintenance, and capital expense programs.
EDUCATION
Marietta College, Marietta, Ohio
B.A Business Management
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