Office Assistant Social Media
Resume:
AGUSTIN, MARICEL A.
PERMANENT ADDRESS: B* L* Milkweed St. Brgy. Rizal, Makati City
Email Address: *******.***********@*****.*** Mobile: +639*********
OBJECTIVE: To obtain a position in a well established company which will utilize acquired knowledge and collective experience.
SKILLS:
Secretarial or similar administrative role
Touch Typist / 65wpm
Can work with minimal supervision
Works with Integrity, Discretion and Confidentiality
Proficient in MS Office
EMPLOYMENT RECORD:
POSITION: Executive Secretary to the CEO
NAME OF COMPANY: Energy & Environment Holding, Doha Qatar
DATE EMPLOYED: March 2015 – January 2017
Job Description:
- Maintains executive agenda and assist in planning appointments, board meetings, conferences, etc. Prepares travel file (hotel, ticket and land transfers reservation).
- Handles and prioritize all outgoing and incoming emails.
- Transcribes oral dictations of the CEO for email responses, newspaper articles, website contents and text messages
- Maintains an efficient filing system for all business correspondences, reports and Presentations.
- Operates office machines, conduct research and prepares presentation slides as requested by the CEO.
- Handles confidential information (bank accounts, cheque books, credit cards and membership accounts) with utmost care.
- Prepares invoices, business travel expenses, liquidations for reimbursements (basic accounting)
- Monitor office supplies and negotiate terms with supplier to ensure the most cost-effective orders.
EMPLOYMENT RECORD:
POSITION: Receptionist / Office Assistant
NAME OF COMPANY: Energy & Environment Holding, Doha Qatar
DATE EMPLOYED: November 2014 – March 2015
Job Description:
- Handles general front office activities such as answers telephone, direct calls, greet and handle VIP visitors/guests.
- Maintains an efficient filing system for all business correspondences, reports and documents.
- Operates office machines and prepares presentation slides.
- Take down notes for general email correspondences or articles
EMPLOYMENT RECORD:
POSITION: Office Assistant to the Asst. Vice Pres. of Sales
NAME OF COMPANY: Paris – Manila Technology Corporation
DATE EMPLOYED: April 25, 2011 – August 2013
Job Description:
- Audits liquidation, prepares Sales Order, quotation/proposal and maintains an efficient filing system for all business correspondences, reports and documents.
- Maintains schedules/calendars by arranging and confirming appointments.
- Remind the AVP of Sales before onset of appointments or meetings.
- Handles general office activities such as answers telephone, direct calls and take messages, operates office machines and prepares presentation slides, assists with events or completion of bidding requirements.
POSITION: Supervisor – Operation
NAME OF COMPANY: ContactCenter.com
DATE EMPLOYED: November 2008 – April 1, 2011
Job Description:
- Supervises calls and ensures that set objectives are achieved.
- Produces monthly, weekly and daily activity reports such as downtime, new updates.
- Disseminate new instructions from clients and other reports as needed in the operation.
- Prepares memorandum for employees non-compliance to Company’s
Code of Conduct
- Additional administrative work such as Employees' Overtime Pay, correct time-in/out, schedule, payroll disputes and other reports as requested by Operations Manager.
POSITION: Point of Contact / Team Leader
NAME OF COMPANY: ContactCenter.com
DATE EMPLOYED: September 2008 - November 2008
Job Description:
- Monitors the team's performance on operation floor to make sure that the team stays on schedule and meet their performance set metrics.
- Evaluates, administers coaching and motivates agents to make sure they comply on Company's Code of Conduct and developing policy
POSITION: Customer Service Representative
NAME OF COMPANY: ContactCenter.com
DATE EMPLOYED: January 2006 – August 2008
Job Description: Answers phone, emails and live chats to respond to orders, general customer inquiries, invoice questions, and customer complaints.
OTHER WORK EXPERIENCES:
Marketing Assistant (January 2008- June 2008) – Berkley International – Insurance
Service Crew (2003 – 2004) – Jollibee and Greenwich Food Corporation)
EDUCATIONAL BACKGROUND:
COLLEGE: St. Chamuel College
COURSE: Computer Secretarial and Office Management
INCLUSIVE YEAR: 2001 – 2003
SECONDARY: Fort Bonifacio High School
INCLUSIVE YEAR: 1997 – 2001
PRIMARY: Langgam Elementary School
INCLUSIVE YEAR: 1991 – 1997
PERSONAL INFORMATION:
DATE OF BIRTH: October 24, 1985 PLACE OF BIRTH: Pandacan, Manila
AGE: 34 SEX: Female
MARITAL STATUS: Married CITIZENSHIP: Filipino
LANGUAGE SKILLS: English and Filipino AVAILABILITY: immediately
OTHER INTERESTS: Stocks and Currency Trading, Event Organizing, Online Shopping
CHARACTER REFERENCES:
Katrina Joy P. Flores Zeny Flores
Election Assistant II Admin Assistant
COMELEC Imus Paris-Manila Technology
I hereby certify that all information stated above is true to the best of my knowledge and ability.
Ms. MARICEL AGUADO AGUSTIN
Applicant
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