Analytical IT professional with strong leadership competencies, driving practical solutions to address key business issues and opportunities. Fully engages in understanding business processes to devise comprehensive plans that represent more than just the technical point of view.
Microsoft SQL Server
Microsoft Dynamics AX
Tableau (Desktop Specialist Certified)
Business Process Modeling
STUDENT UNIVERSITY OF BRITISH COLUMBIA 2019
Studied Master of Engineering Leadership in Dependable Software Systems at UBC. The program was an intense one-year program, comprised of 40% leadership and business analytics courses.
ERP AND BUSINESS INTELLIGENCE PROJECT MANAGER KAYLA 2012-2018
Kayla is a leading Iranian distribution company active in the retail and logistics industry, with more than 15 branches country-wide and 600+ employees. Recruited by CEO as the ERP & business intelligence project manager to bring actionable insights to the enormous data available within the company, as well as replacing an old and underperforming legacy system.
Successfully implemented my financial accounting system, replacing the legacy system as an interim solution, before implementing ERP (Microsoft Dynamics AX 2012).
Led AS-IS business processes modeling and documentation with BPMN 2.0.
Led data cleansing project to migrate valid data from the legacy system into the new ERP system as the main prerequisite for the ERP implementation.
Led a team of 11 individuals who implemented Microsoft Dynamics AX and provided support for ERP, serving more than 250 users within the company and its 15 branches.
Developed the team through improving their confidence and enhancing both customer and interdepartmental relationships.
Led the ERP team to conduct TO-BE business process modeling for functional and non-functional requirements and prepared business requirements document (BRDs) and UAT plan.
Led gap-analysis, impact analysis, and customizations in collaboration with Microsoft partner’s team.
Led successful implementation of SCM, WMS, Sales, Distribution, and Finance Modules.
Helped company adaption to the new best practices offered by ERP.
Led the successful implementation of the business intelligence project using Qlikview and Tableau in collaboration with cross-functional teams from different departments.
Created a supportive team environment that was defined by collaboration and knowledge sharing, resulting in a high team retention rate.
SENIOR BUSINESS ANALYST ASSAN MOTOR (HYUNDAI REPRESENTATIVE) 2010-2011
Recruited as a senior system analyst and involved in the ERP team implementing Microsoft Dynamics AX 2009 for the spare part business. Took responsibility of sales, AR, and finance modules.
Led data migration from previous systems.
Ensured business requirements were met as per signed-off FRDs and FDDs.
Involved in To-Be modeling and documentation using BPMN 2.0 in Visual Paradigm.
Member of the development team in charge of customizations using X++.
Member of the BI project implementation.
Contributed to the successful implementation of Microsoft Dynamics AX 2009.
SOFTWARE DEVELOPER SIMORGH HOTEL 2001-2008
Recruited as a software developer to develop a new Hotel Information System (HIS). Working as a free-lancer, analyzed, designed, and implemented an integrated HIS within 3 years followed by testing, documentation, continuous improvements, and support.
Sub-systems included: Front-office, Reservation, Cost-Control, Financial Accounting, WMS, Payroll, Treasury, POS, Fixed Assets. The system is still being used in the hotel.
The most important achievements of HIS implementation:
A remarkable increase in room sales aided by the reservation system. The room occupancy rate increased from 70% to 130%.
Online calculations of Cost of Goods Sold by the Cost-Control system. The system calculates COGS for each sales transaction using Weighted-Average, FIFO, and Last-Purchase price, simultaneously.
Raw-materials purchase forecasts.
UNIVERSITY OF BRITISH COLUMBIA
MASTER OF ENGINEERING LEADERSHIP IN DEPENDABLE SOFTWARE SYSTEMS - 2019-2020
UNIVERSITY OF NOTTINGHAM
MSC IN ELECTRONIC COMMUNICATIONS AND COMPUTER ENGINEERING
BEHESHTI UNVERSITY (SBU)
BACHELOR OF COMPUTER ENGINEERING(SOFTWARE)