NEBIL.P.B

*+ years UAE Experience in Administration

Customer Service Secretary Admin HR Assistant Mob: +971-*********

Email: ade0ua@r.postjobfree.com

Holding valid UAE driving license

OBJECTIVE:

Experienced multi-tasking professional with a Master’s degree in Business Administration. Looking for an opportunity in your organization, to apply 5+ years experience in performing administrative support duties.

EXPERIENCE:

Administrative Assistant Al Hazam Group, Fujairah, UAE Oct 2014 - Present Duties and Responsibilities:

Handle incoming calls or enquiries from customers.

Sort and distribute incoming mails to areas and staff within the organization and dispatch outgoing mails.

Write business letters, reports or office memos using word processing programs.

Scheduling meetings and appointments.

Making travel arrangements.

Data entry - General typing English and Arabic.

Free zone and Port pass typing - Manual and online portal (English and Arabic).

Documentation - Filing papers, documents, filing information, update records and databases.

Assist with visa, Government legal documents and PRO Services.

Preparation of Bank and Cash payments / receipts.

Petty cash management, assist accounts, invoicing and checking bank transactions. Travel Consultant Akbar Travels of India Pvt. Ltd, India Apr 2014 - Sep 2014

Handling the incoming calls and email enquiries.

Providing customer support to clients whether retail or corporate related to booking, reservation and ticketing.

Providing support on fares and maximize the sales and revenue.

Making itineraries for both Domestic and International travel.

Make travel related reservations and issue tickets to clients.

Selling vacation packages including flights, leisure, health and hotels as per client requirement.

SKILLS:

Proficient in MS office suite - MS word, Power point, Excel

Tally

GDS - Amadeus, Galileo

Good typing skills - English and Arabic

Good knowledge in UAE labour laws

Good communication skills.

Ability to work under stress and emergency situations. ACADEMIC QUALIFICATIONS:

Master of Business Administration (M.B.A) – HRM : 2014 - 2016 Annamalai University

Diploma – Foundation in Travel and Tourism (UFTAA) : 2013 - 2014 IATA Training and Development Institute

Bachelor of Business Administration (B.B.A) : 2010 - 2013 University of Calicut

LANGUAGES:

English, Arabic, Hindi and Malayalam

PERSONAL PROFILE:

Date of Birth : 02 Sep 1991

Gender : Male

Religion : Islam

Marital Status : Single

Nationality : Indian

Visa Status : Employment

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