*+ years UAE Experience in Administration
Customer Service Secretary Admin HR Assistant Mob: +971-*********
Holding valid UAE driving license
Experienced multi-tasking professional with a Master’s degree in Business Administration. Looking for an opportunity in your organization, to apply 5+ years experience in performing administrative support duties.
Administrative Assistant Al Hazam Group, Fujairah, UAE Oct 2014 - Present Duties and Responsibilities:
Handle incoming calls or enquiries from customers.
Sort and distribute incoming mails to areas and staff within the organization and dispatch outgoing mails.
Write business letters, reports or office memos using word processing programs.
Scheduling meetings and appointments.
Making travel arrangements.
Data entry - General typing English and Arabic.
Free zone and Port pass typing - Manual and online portal (English and Arabic).
Documentation - Filing papers, documents, filing information, update records and databases.
Assist with visa, Government legal documents and PRO Services.
Preparation of Bank and Cash payments / receipts.
Petty cash management, assist accounts, invoicing and checking bank transactions. Travel Consultant Akbar Travels of India Pvt. Ltd, India Apr 2014 - Sep 2014
Handling the incoming calls and email enquiries.
Providing customer support to clients whether retail or corporate related to booking, reservation and ticketing.
Providing support on fares and maximize the sales and revenue.
Making itineraries for both Domestic and International travel.
Make travel related reservations and issue tickets to clients.
Selling vacation packages including flights, leisure, health and hotels as per client requirement.
Proficient in MS office suite - MS word, Power point, Excel
GDS - Amadeus, Galileo
Good typing skills - English and Arabic
Good knowledge in UAE labour laws
Good communication skills.
Ability to work under stress and emergency situations. ACADEMIC QUALIFICATIONS:
Master of Business Administration (M.B.A) – HRM : 2014 - 2016 Annamalai University
Diploma – Foundation in Travel and Tourism (UFTAA) : 2013 - 2014 IATA Training and Development Institute
Bachelor of Business Administration (B.B.A) : 2010 - 2013 University of Calicut
English, Arabic, Hindi and Malayalam
Date of Birth : 02 Sep 1991
Gender : Male
Religion : Islam
Marital Status : Single
Nationality : Indian
Visa Status : Employment