HARLYNE JOY M. GOMEZ

Imperial Homes II, Quintin Salas,

Jaro, Iloilo City 5000

Email: ade0ti@r.postjobfree.com

Mobile: +63-916-***-****

Objective: Seeking to obtain in the field of hospitality industry that will expand my knowledge, to undergo different experiences in a growth oriented company that promotes high standards and to challenge and strengthen my skills.

Personal Information:

Date of birth: 6th March 1993

Marital status: Single

Height: 158 cm.

Educational Background:

College: West Visayas State University (2010-2014) Bachelor of Tourism

Secondary: Angelicum School Iloilo (2006-2010)

Elementary: Angelicum School Iloilo (2000-2006)

Work Background

Assistant Store Manager

Smiggle Singapore Pte. Ltd.

(July 2018- June 2020)

DUTIES AND RESPONSIBILITIES:

Maximise store results by supporting the Store Manager to develop team performance and achieve all accountabilities including Talent, Sales, Salaries, Shrink and Health & Safety.

Supervisor

UNIQLO Pte. Ltd., Singapore

(June 2016 – June-2018)

DUTIES AND RESPONSIBILITIES:

Motivates their team to meet and exceed sales goals. Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules. Ensures brand and operational standards (visual, cleanliness, cash management, inventory management. are consistently met. Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard.

Documentation Staff

CARDIFF Crewing Filipinas Inc., Iloilo Branch

(July 2014- June 2016)

DUTIES AND RESPONSIBILITIES:

Perform checking and administration of import & export documents. Documents include Bill of Lading, weekly vessel schedule, manifest, etc. Assisting consignee and inquiry. Create and send invoices to customers. Responsible for copying and filing company invoices and tax documentation, maintaining employee records and hiring seafarers. Ensures all protocols are followed and that all shipping documents are in order at all times.

Games Attendant

Six Flags Magic Mountain, Valencia, CA

(March-June 2013)

DUTIES AND RESPONSIBILITIES:

A Game Attendant initiates and handles guest interactions such as questions, complaints and requests for assistance. Games attendant must maintain a positive and friendly attitude. The position requires participants to maintain area atmosphere with the use of a spieling microphone.

Handle multiple cash transactions in an effective manner without the use of a calculator. Ensures that the location is clean and organised and do general cleaning such as sweeping floors, cleaning machines, aisles and ordering supplies.

Summary of Qualifications:

●Able to learn quickly, demonstrate flexibility, and persistence.

●Fluent in English - IELTS score 6.5

●Excellent in oral and written communication skill

●Computer literate (Word, Excel, Powerpoint)

●Good customer service skills with orientation of complete customer satisfaction.

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