Service Customer
Resume:
Navin Ranjit
*** ***********, ***** ***, *******, Durban
Telephone: 031-***-**** (Home); 073-***-**** (Mobile) Email: *************@*****.***
Professional Profile
Possesses excellent interpersonal, verbal and written communication skills. Effective management of customer orders and deliveries. Evolving and maintaining mutually beneficial internal and external relationships. Capable of performing duties to the best of my ability and achieving goals. Always willing to assist and strive for excellence. Career Summary
2018 – Current Disposable Food Packaging
Self-owned business
• Distribution of packaging containers and other supplies.
• Providing packaging material to the customer in line with orders, forecasts and quotes.
• Providing customers with updated quotes.
• Ensuring that all packaging materials are in good condition before reaching the customers.
• Ensuring deliveries are made efficiently in a timely manner such as having a schedule in place.
• Managing of damaged goods.
• Monitoring and measuring of packaging quantity (performing checks on stock accuracy). 2008 - 2018 Star Packaging
Rep and Maintenance for factory
• Uplifting of materials from supplier.
• Repping to customers.
• Responsible for maintaining a good customer base.
• Ensuring deliveries are made to customers on time.
• Liaising with customers and suppliers on a daily basis. Page 2 of 3
• Resolving of customer and supplier queries.
• Repairing and providing routine maintenance to factory machinery.
• Attending and assisting to machine breakdowns.
1998 – 2008 Vehicle Rebuild Center
Service Advisor and Workshop Foreman
• Responsible for booking of cars in.
• Handling and ordering of equipment (spares).
• Communicating with customers in a professional manner.
• Providing friendly and helpful service towards customers.
• Assigning of specific mechanics to perform work on a specific job/vehicle. 1991 – 1998 Southway VW
Service Advisor
• Responsible for booking of cars in.
• Resolution of customer complaints.
• Maintenance of equipment and tools condition as per company policy.
• Adhoc activities as per operational requirements. Page 3 of 3
Education and Qualifications
Matric: Obtained at Grove End Secondary School (1990) Certificate: VW Service Excellence Course – 1992-1993 Skills
• Good communication skills.
• Attention to detail.
• Goal orientated.
• Building of relationships with customers and suppliers. Personal Details
Gender Male
I.D number 730***-****-***
Marital Status Married
Dependants 01
Nationality South African
Driver’s License Code B1 (08)
Health Excellent
Criminal Offense None
References Are Available On Request
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