DEBBIE
OOSTHUIZEN
******************@*****.***
PERSONAL DETAILS
Nationality:
South African
Residential Area:
Centurion
Languages:
English and Afrikaans
AREAS OF EXPERTISE
Account Management
Office Management
Bookkeeping
Debtors
Administration
Personal Assistance
Event Management
Credit Control
Coaching
Reception
Sales
PROFESSIONAL SUMMARY
I am an accomplished, knowledgeable and versatile
Management Professional, offering extensive experience. I leverage strong communication, numerical and leadership skills to effectively resolve problems and provide superior service. I am comfortable working in fast-paced, deadline-driven environments as part of a team or on an individual basis. I possess the ability to take initiative and manage time effectively. I consider myself a dedicated and goal orientated individual, who always strives to deliver more than expected. I am known for building strong working relationships and I am committed to be a confident and respected member in my environment. CAREER HISTORY
July 2016 to December 2019
Internal Account Manager, Networks Unlimited
Responsibilities:
Assist in managing relationships with existing and new resellers
Manage small ad hoc named accounts
Assist Product Manager with channel sales
Assist with product RMA process and license delivery
Assist with Vendor queries
Review IAM managed account pipeline
Review managed accounts for any renewals
Contact customers for training or campaigns
Contact and manage all renewal clients via partners and vendor communication
Monitor and handle customer queries
Update customer database accuracy on Vtiger
All quotes for all Partners
Ensuring the products and solutions are correctly specified
All SLX data for allocated products – assets,
opportunities, accounts etc.
Process orders and deal with all associated paperwork
Monthly Sales report on renewals and closure
September 2014 to December 2015
Debtors and Administration, Southern ENT
Responsibilities:
Follow up with all Medical aids regarding payments
Debtors Analysis
Recon Debtors and Creditors Statement
Liaison with Audiologist and clients
Monthly stock take
Sent stock on time to clinics
Capture all existing files and new files for Research Projects
2
ACHIEVEMENTS
Awarded for Service Excellence
Awarded for Outstanding Team
Work
Awarded as Staff Member of the
Month
COMPUTER SKILLS
Microsoft Office Suite
Pastel
Vtiger
EDUCATIONAL DETAILS
2013 (not completed)
Finance Certificate, Solidariteit
Akademia
Subjects:
Client Service and Ethics
Financial Accounting
Cost Accounting
IT
Business Accounting
Auditing
Economics
Tax
1993
Grade 12 National Senior Certificate,
High School Bergsig
August 2013 to September 2014
Receptionist and Finance, LaWiida Lodge
Responsibilities:
Book in / outs of Guest
Recon Creditors statements
Stock control on Gas bottles, stationary, maintenance stock etc.
Update Guest Data basis
Overtime calculations
Recon Wappoint with bank statement / credit card receipts
All Maintenance issues report to Maintenance Manager and follow ups.
Identify and manage health and safety risk
Assist Guest in problem areas and complaints
Receiving payments for Guest check inns
2010 to 2012
Assistant to Debtors Portfolio Manager, Nema Gauteng Responsibilities:
General office responsibilities, Correspondence, Diary Management
Debtors: - book of R2,000’000.00
Dealing with collections and handovers of bad debts
Petty Cash management
Manage Electricians for maintenance at sites
Liaise with Landlords and clients / tenants
2007 to 2009
Secretary, ABSA Private Bank
Responsibilities:
Personal Assistant to 3 Personal Bankers
Switchboard
General Administration and logistics
Office Management
Coordinate suite update activities
Coordinating functions
Order Stationary
1994 to 2007
Teller Controller and Bookkeeper, Nedbank
Responsibilities:
Supervise tellers
Balance Branch Cash account
Training staff on new products and tellers
Client liaison officer - Enquiries
Liaise with Head Office
Team building and function co-ordinator
Launching of promotions and displays in Banking Mall
Creditors / Debtors control
Creditors Account reconciliation and payments
Sign on new merchants for Sales Reps
Responsible for Branch Cash ordering / receiving and Stationery inventory
3
REFERENCES
Mr. Van Rooyen
Southern Ent
Mrs. Lamb
Admin Manager
LaWiida Lodge
Mrs. Rasmussen
Portfolio Manager
Nema
Mr. Mustapha
Manager
Nedbank
Lee Ann Ponte
Southern ENT
Mr. Marcel Fouche
Networks Unlimited
COURSES COMPLETED
Sales Professional Certificate, Tintri, 2017
Sales Professional Certificate, Rubrik, 2017
Sales Professional Certificate, Simplivity, 2017
Sales Professional Certificate, F5, 2017
VTiger Database, 2017
Prosecution at a Disciplinary Hearing, Empowerment 2000 Adv Law Practitioners, 2016
Excel Course, 2014
Pastel Partner and Payroll, Unicom Pretoria, 2009
MS Office (full suite), Unicom Pretoria, 2009
Communication, Damelin, 2003
In-house Courses:
o Code of Banking Practice
o Superior Client Care
o Teller Controller
o Money laundering
o Diversity