Seeking employment in Customer-Service/Logistics Operations, while utilizing my great combination of inbound and outbound professional phone skills to advance in a fast-paced office environment.
Logistics knowledge of PODs and IODs with the expectations of on time delivery of FedEx and UPS Packages. Staying on top of exceptions and any possible delays.
I’m equipped with great research skills and multi-tasking between different screens, effectively using company resources to deliver an outstanding problem resolution.
2017-Current (Imaging Specialist/Mail Operations Support)
2016-2017 (Document Processing)
2011-2015 (Account Service Representative)
Vision Advisors Inc.
2010-2011 (Recruiting Specialist)
Harps Foods Inc.
2000-2010 (Customer-Service / Stocker)
2006-2009 (Sales Associate / Stocker)
2000-2003 (Customer-Service Representative)
10 years with one company
Graduated in 2 years
Certification in Office Technology
35 to 40 WPM
Ms. Access - running queries, creating reports, forms, tables, databases, and filtering data effectively
SQL - understandable knowledge of how to extract data, inserting tables, and updating data
Excel - formatting worksheets, entering formulas, vlookups, importing data from a web source
Ms. Word - formatting memos, letters, and importing data
UPS and FedEx - Expediting checks and mail through worldship software
Database – basic knowledge of querying data, creating a new database, reports, forms, filtering data accurately
Ms.Outlook - emailing client's, contact manager, group scheduling
7/31/2008- Associate of Applied Science Degree in Business
Certificate in Office Technology Pulaski Technical College, North Little Rock, Ar
References available upon request.