Jose L. Patino-Ramirez

*** ***** **

Cedar Hill, Texas 75104

612-***-****

ade0oc@r.postjobfree.com

Field Technician with 15 months of leak survey experience and two years of management experience. Have six years total of retail/customer service experience. Have an Associate’s Degree in Business Management.

EDUCATION:

Associates Degree, Business Management -- Minneapolis Community and Technical College, Minneapolis, Minnesota

January 2014 - May 2016

High School Diploma, General Studies -- Washburn Senior High school, Minneapolis, Minnesota

August 2009 - May, 2013

EXPERIENCE:

Field Technician: Leak Survey — Heath Consultants, Dallas, Texas

April 29, 2019 – Present

Read and translated indication and gap maps to figure out the areas that needed to be surveyed for leaks

Conducted leak surveys by using DPIR to investigate leak indications and gaps

Pinpointed leaks by finding highest sustained readings and properly indicating the migration patterns

Reported leak survey findings by drawing up leaks in indication phones and or in CM-PLUS

Trained new employees by showing them how to properly conduct leak surveys

Bilingual Retail Sales Consultant/ Restricted Key holder — Sprint, Minneapolis, Minnesota

September 2018 - March 2019

Reduced company churn by providing excellent service

Achieved composite sales goals of over 90%

Oversaw the store’s maintenance of and opening of new business accounts

Advised customers into opening new accounts with their family members saving them an average of $400 a year, while still achieving my premium account mix goal of 70%

Sales Associate/Assistant Manager – Finish line, Minneapolis, Minnesota

February 2015 - August 2018

Monitored the opening and closing of several retail operations

Coordinated the hiring and training of new employees

Supervised employees daily to make sure they achieved 100% of their sales goals

Resolved customer complaints and or concerns near 100% of the time

Planned the store’s schedule weekly

AWARDS & HONORS:

A Honor Roll

Washburn Senior High School 2014

• Having a 3.0 or higher GPA

Dean's List

Minneapolis Community and Technical College

2014, 2015, and 2016

• Having a GPA of 4.0 during the spring semester of 2014, 2015, and 2016.

SKILLS:

Bilingual speaker in English and Spanish

Proficient in computer use in programs such as Microsoft Word and Excel

Problem solving/Constructive feedback

Delegation/Mediation Skills

Self-starter

Goal setting/Decision making skills

Deadline oriented

Critical Observer

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