Personal Assistant Executive
Resume:
CURRICULUM VITAE
OF
CHARMAINE FRANK
PERSONAL DETAILS:
SURNAME: Frank
FULL NAMES: Charmaine
HOME ADDRESS: ** ** **** ****** ******
Mooikloof Equestrian Estate
Pretoria
0083
South Africa
POSTAL ADDRESS: Same as Above
CONTACT DETAILS: 076-***-**** (mobile)
*******@********.***
***************@*****.***
DATE OF BIRTH: 10 December 1971
NATIONALITY: South African
MARITAL STATUS: Married
DEPENDENTS: One
ONE DRIVERS LICENCE: Yes
HOME LANGUAGE: English
OTHER LANGUAGES: Afrikaans
HEALTH: Excellent
EXTRAMURAL ACTIVITIES: Gym, Walking
HOBBIES: Interior design
CV OF C. FRANK Page 2 of 4
EDUCATIONAL QUALIFICATIONS:
HIGHEST GRADE PASSED: Grade 12
SUBJECTS PASSED: Mathematics, Science, Biology, History, English
(first language), Afrikaans (second language)
HIGHER EDUCATION:
INSTITUTION: UNISA / SETA
QUALIFICATION: BCom Informatics (2 yrs.) / Certificate in Facilitation
ADDITIONAL INFORMATION
Certificates in: Office SA, Advanced Meeting & Minute Taking, Business Communications, Project Management, MS Word Level 2, MS Excel Level 2, MS PowerPoint Level 2, Facilitator Training, Secretarial Development Program. BCom in Business Informatics (2 yrs.)
EMPLOYMENT HISTORY:
NAME OF FIRM: Capital Hotel School
POSITION HELD: Executive PA to Managing Director
DUTIES/EXPERIENCE:
Executive Personal Assistant to the Managing
Director of the school
Duties:
• Coordinate daily calendars of senior
managers.
• Plan appointments and events.
• Act as the point of contact between
executives and employees/clients.
• Create regular reports and update internal
databases.
• Make travel arrangements.
• Manage phone calls and emails.
• Respond promptly to managers’ queries.
• Facilitate internal communication (e.g.
distribute information and schedule
CV OF C. FRANK Page 3 of 4
presentations).
• Suggest more efficient ways to run the
office and troubleshoot malfunctions.
• Review and recommend changes to our
company policies.
• All personal and work-related matters (ad
hoc) for the Managing Director.
• Compile the staff weekly reports for the
Managing Director and make sure that the
lecturer planners are updated weekly.
• Manage the weekly class lesson and event
budget file for the Managing Director.
• Minutes of the Personnel & Departmental
Bi-weekly meetings – document, compile
and send out to all.
• Staff leave – capture on excel, send out on
Outlook & updates and summaries.
• Vehicle – responsible for all vehicle related
matters:
Managing the vehicle pre-bookings on the
2020 calendar.
Booking out the vehicles to the staff – sign
in & sign out.
All vehicle maintenance – service, repairs
etc.
Annual Vehicle registrations.
Vehicle fines - check twice a month for
payment.
• Company Insurance – OUTsurance / M-
Sure – report, book and manage all claims
on behalf of CHS.
• CHS Security – dealing with MBG &
National Security to manage the service
and contracts.
• CHS Planner – formatting of the template,
adding public holidays, CHS staff
birthdays, events, and the curriculum.
• CHS Graduation – compile and manage
the RSVP list and payments.
• QCTO – registration of all the first year PC
& PCS students.
• CHS attendance when help is needed.
• Source 3 quotes for any maintenance
issues that needs to be replaced.
• Requesting and capturing the quizzes and
CV OF C. FRANK Page 4 of 4
knowledge reviews for the ITSI Student
Engagement Reports for the students.
• Help the Administration Manager with any
ad hoc tasks that needs to be done.
• Help the Accountant with the CHS debtors.
PERIOD OF EMPLOYMENT: 18 February 2019 – Present.
EMPLOYMENT HISTORY Cont’d:
NAME OF FIRM: Citadel Investment Services (Pty) Ltd POSITION HELD: Executive PA to Managing Director
DUTIES/EXPERIENCE:
• Provide office management function to the
Director and ensure an efficient day-to-day
operational running of the Office. Support
the Director by providing an administrative
function and secretarial services.
• Manage all aspects of the Director’s travel,
including local and overseas trips.
• Calendar / Diary management, schedule
and maintain the Director’s diary.
Acknowledge invitations and send
apologies on his behalf where necessary.
Prepare a daily schedule of his
appointments and ensure that he is given
all documents that are relevant to
appointments. Send meeting reminders,
compiling of board packs, distribute
documentation, arrange venues, catering
and parking, and liaises with the Functions
and Events where necessary.
• Attend to telephone calls and visitors by
answering or redirecting inquiries and
taking messages. Provide a welcoming and
efficient front of house service in this
regard.
• Processing expense claims, reconciliation
of advance and credit card expenses as
well as monitoring of office expenditure on
monthly basis.
• Take minutes of meetings on request.
Ensure that the minutes are approved by
the meeting chair and distributed to the
relevant parties within the agreed time
CV OF C. FRANK Page 5 of 4
REFERENCE: 1
REFERENCE: 2
period.
• I have excellent time management and
organizational skills, ability to work
independently, organized with strong
attention to detail and strong verbal
listening written communication skills.
• I am proficient in Microsoft Office.
• Responsible for the companies National
Year Calendar. Co-ordinating input for the
national calendar, drafting and compiling
the final national calendar. Daily monitoring
and updating of the calendar to keep it
current.
• Responsible for the Companies National
Travel which included the booking of flights
and car hire on Rennies on-line system,
booking of executive carport and all
accommodation (hotel, guest house, B&B)
requirements. I have excellent attention to
detail.
Brandon Marshall (Director: Citadel)
Tel work: 011-***-****
Mobile: 082-***-****
Coral Pieters (Travel: Citadel)
Tel work: 021-***-****
Mobile: 082-***-****
******@*******.**.**
PERIOD OF EMPLOYMENT: 02 January 2008 – 30 September 2018 (10 yrs.
- 9mths)
EMPLOYMENT HISTORY Cont’d:
NAME OF FIRM: Nuclear Africa (Pty) Ltd
POSITION HELD: Executive PA to CEO
DUTIES/EXPERIENCE:
Executive Personal Assistant to Dr. Kelvin Kemm,
CEO Nuclear Africa and executive chairman of
NECSA.
CV OF C. FRANK Page 6 of 4
REFERENCE:
• Duties: Same as above
Dr. Kelvin Kemm (CEO: Nuclear Africa)
Tel work: 012-***-****
Mobile: 082-***-****
****@*************.**.**
PERIOD OF EMPLOYMENT: Dec 2018 – Temp position.
EMPLOYMENT HISTORY Cont’d:
NAME OF FIRM: Datacentrix (Pty) Ltd
POSITION HELD: Senior Debtors Administrator
DUTIES/EXPERIENCE: Full debtors’ function in the IT industry.
• Debtor Management and administration
o Processing internal entries
o Process fees, credit notes and fee
reversals for clients (check
quotations and SLA)
o Collecting cash from clients from our
debtors list
o Daily receipting of payments from
clients
o Processing the daily cashbook
o Bank statement and allocation of
cash and balancing of cash
o Balancing of cash and trade debtor’s
ledger – weekly and monthly
o Reconciling of payments and
invoices
o Debtors reconciliations
o Processing Journals
o Statement to customers
o Letter of demands
o Debit orders
o Visiting clients
o Forecast Reporting for monthly
collections
o Weekly Debtors report to
management
CV OF C. FRANK Page 7 of 4
• WIP Management
o Weekly meeting with Staff and
management
o Write off WIP as requested by
management
o Reporting on Work in Progress
weekly to staff and management
o Reporting to management on a
weekly and monthly basis:
Projects/Budgets/Debtors
o Project Administration
o Reporting information to
Management
o Assist Management with Month
ends and Year ends
PERIOD OF EMPLOYMENT: January 1998 – December 2007 (9 years)
(including a 1-year sabbatical in UK).
EMPLOYMENT HISTORY Cont’d:
NAME OF FIRM: Hardy’s Jewelers, Sherborne, Dorset, UK POSITION HELD: Administration Manager
DUTIES/EXPERIENCE: Responsible for the full administration function at the shop (debtors and creditors) for a 9-month
period stationed in Sherborne, Dorset, UK.
PERIOD OF EMPLOYMENT: July 2006 – April 2007.
Contact this candidate