Customer Service

Location:

Posted:

August 01, 2020

Yenifer Rodriguez

**********@*****.***

Education

Florida State University, Tallahassee, FL Expected: May 2021

Bachelor of Science, Political Science

Associate of Arts Degree, Tallahassee Community College

Skills

Planning & Development Communication

Organizing people/ideas Bilingual English & Spanish

Decision-making Presenting ideas clearly

Implementing projects Influencing and persuading people/groups

Public speaking

Experience

il Lusso, Tallahassee, FL September 2019 – Present

Fine Dining Backwaiter

Offered quality customer service while in charge of up to 28 guests at a time.

Appropriately suggested menu items to guests to increase restaurant sales.

Record transactions correctly and in a timely manner.

Provided exceptional upscale and memorable experience for guests including VIP members.

LongHorn Steakhouse, Tallahassee & Miami, FL May 2018 – August 2019

Server

Offered quality customer service while in charge of up to 22 guests at a time.

Appropriately suggested menu items to guests to increase restaurant sales.

Record transactions correctly and in a timely manner.

Sushi Sake, FL December 2017 – May 2018

Company Ambassador

Developed company engagement by promoting company and services while distributing samples.

Interacted with potential stakeholders to promote the company.

Participated in advertising and promotional planning/events.

Learning Links School, FL Seasonal - June 2016 – August 2017

Summer Camp Counselor for kids with Autism

Helping to build teamwork and communication skills amongst assigned group of 8 campers.

Organize and lead fun sensory activities for campers such as arts and crafts, sports, and individual hobbies.

Implement daily schedule while supervising campers in spontaneous and planned activities.

Volunteer Experience

Frenchtown Urban Farm, Tallahassee FL: Worked alongside farm owner, Sundiata Ameh El in providing affordable and fresh foods to low income community.