Life Insurance Quality

Mohan Raj. D

E-mail id: ************@*****.***

Phone No: +919*********

CAREER OBJECTIVE

To join in a professional organization where I can gain experience to my best with challenging job that will develop my career. I believe in growing with the organization that I would work, by making my own contribution in its growth. PROFESSIONAL QUALIFICATION

Graduated in Bachelor of Computer Application (B.C.A) in the year 2017 from A.M Jain College Meenambakkam, Chennai.

CORE SKILLS

Knowledge in automation of reports

Experienced with vLookups and data sorting and filtering

Wide experience in developing various excel and pivot tables

Strong knowledge of Microsoft products including Excel and PowerPoint

And also have some knowledge in VBA Macros

AREA OF EXPERIENCE

NTT DATA (From Feb 2018 to Mar 2020)

Working as F&A Operations Processing Senior Rep

MIS Reporting

Handling all onshore and offshore reports for Life Insurance

Handling Daily, Weekly and Monthly reports

Running scripts in lifesys and generating the reports

Performing adhoc submission in lifesys and generate report using report viewer

Generating QA reports for Insurance team using flat file for offshore and onshore

Generating Enterprise Dashboard reports for PHS, Shared Services and Phones

Generating Forecast, daily, weekly and monthly reports

Generating Inventory reports on daily basis using SLA tool

Preparing SLA reports for offshore and onshore

Reporting daily to the management about the number of reports taken.

Drive automation of current reporting process via available tools (eg Excel, Pivot table, lookup)

Check Approvals

Handling checks received and approving them by ensuring the correct details checking in lifesys.

Checking each policies with the policy details in lifesys by entering the policy number in lifesys

Coordinating with the team members and the client then and there to ensure the checks approved within the time limit provided.

Ensuring customer satisfaction by achieving quality norms.

Monitoring and tracking the number of checks being approved.

Executing function pertaining to training and knowledge up gradation.

Mail communication with the onshore part with regards to check approvals.

Reporting daily to the management about the production and quality. PERSONAL VITAE

Father’s name : Dhanapal. R

Date of Birth : 10.10.1996

Address : No. 9/13, B.K Masthri Street,

Saidapet(West),

Chennai - 600015

DECLARATION

I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.

Place: Chennai Mohan Raj. D

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