Mohan Raj. D
E-mail id: email@example.com
Phone No: +919*********
To join in a professional organization where I can gain experience to my best with challenging job that will develop my career. I believe in growing with the organization that I would work, by making my own contribution in its growth. PROFESSIONAL QUALIFICATION
Graduated in Bachelor of Computer Application (B.C.A) in the year 2017 from A.M Jain College Meenambakkam, Chennai.
Knowledge in automation of reports
Experienced with vLookups and data sorting and filtering
Wide experience in developing various excel and pivot tables
Strong knowledge of Microsoft products including Excel and PowerPoint
And also have some knowledge in VBA Macros
AREA OF EXPERIENCE
NTT DATA (From Feb 2018 to Mar 2020)
Working as F&A Operations Processing Senior Rep
Handling all onshore and offshore reports for Life Insurance
Handling Daily, Weekly and Monthly reports
Running scripts in lifesys and generating the reports
Performing adhoc submission in lifesys and generate report using report viewer
Generating QA reports for Insurance team using flat file for offshore and onshore
Generating Enterprise Dashboard reports for PHS, Shared Services and Phones
Generating Forecast, daily, weekly and monthly reports
Generating Inventory reports on daily basis using SLA tool
Preparing SLA reports for offshore and onshore
Reporting daily to the management about the number of reports taken.
Drive automation of current reporting process via available tools (eg Excel, Pivot table, lookup)
Handling checks received and approving them by ensuring the correct details checking in lifesys.
Checking each policies with the policy details in lifesys by entering the policy number in lifesys
Coordinating with the team members and the client then and there to ensure the checks approved within the time limit provided.
Ensuring customer satisfaction by achieving quality norms.
Monitoring and tracking the number of checks being approved.
Executing function pertaining to training and knowledge up gradation.
Mail communication with the onshore part with regards to check approvals.
Reporting daily to the management about the production and quality. PERSONAL VITAE
Father’s name : Dhanapal. R
Date of Birth : 10.10.1996
Address : No. 9/13, B.K Masthri Street,
Chennai - 600015
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Place: Chennai Mohan Raj. D