Front Office Sales

CAREER

OBJECTIVE

To be able to work in a competitive hospitality industry that deals with food &

beverage department, where I can practice my abilities and skills to the fullest of my potential & Seeking new challenges in joining a reputable international chain that offers opportunities for advancement where talent, technical background and working experience can be effectively exercised and further developed enthusiasm, talented, young,self-motivated, customer oriented, energetic, hardworking, flexible, team player and an ambitious person with incredible organizational skills. Embrace new challenges, able to work under pressure, dynamic, confident and experienced in handling difficult situations. EDUCATION

General Certificate of Education Ordinary Level Examination in 2012 at President College Kotte School Sri Lanka.

Facility of information technology Colombo Sri Lanka - 2012

Successfully completed Night Manager training in Retaj Al Rayyan Hotel.

Fully qualified in Opera System (Hotel Management System)

Fully qualified in MS Office (Word, Excel, Power point and Outlook)

Service Leadership Training

Guest Service Gold Program

Standard operating procedure

Guest satisfaction program

Was chosen as the employee of the month June 2014.

Successfully completed a certificate course of Computer Hardware Engineering.

Successfully completed a certificate course of Digital Video Editing and Animation.

Successfully completed a certificate course of Microsoft Office.

Successfully completed a certificate course of Graphics Design.

Successfully completed a certificate course of Mobile Software Repairing. Mohamed Shihan Kamil

Qatar

Mobile: +974********

E-mail: ***********@*******.**.**

TRAININGS,

ACHIEVEMENT

S

EXPERIENCES

Worked as a Sales Assistant Odel Fashion Store

(Since- October 2013 to –2014 July)

Worked as Sales Supervisor Odel Fashion Store

(Since- October 2014 to –2015 July)

Worked as a Receptionist Retaj Al Rayyan Hotel Doha, Qatar

(Since August 2015 – 2017)

Worked as a Shift Leader Retaj Al Rayyan Hotel Doha, Qatar

(Since August 2017 – 2018)

Worked as Front Office Supervisor Retaj Al Rayyan Hotel Doha, Qatar

(Since August 2018 – 2020)

Job Duties And

Responsibilities

Welcome customers by greeting them; offering them assistance escorting them to racks and counters; suggesting items.

Directs customers, advices customers by providing information on products.

Help customer make selections by building customer confidences; offering suggestions and opinions.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Random stock take and counting and correcting.

Loss prevention and inventory control and compliance procedures.

Contributes to team effort by accomplishing related results a needed.

Be knowledgeable of and perform sale support functions related to POS procedures.

Develop product knowledge by reading current vendor tags, magazines and internet.

Be aware of current promotional events and sales.

Maintain good housekeeping standards; perform other duties as assigned, regular, dependable attendance and punctuality.

COMMUNICATION

SKILLS

English : Fluent.

Sinhala : Fluent.

Tamil : Fluent.

Arabic : Speaking.

PERSONAL

PROFILE

Name In Full : Mohamed Shihan Kamil

Date of Birth : 20th Feb 1993

Gender : Male

Civil status : Single

Nationality : Sri Lankan

Visa Status : Company

I hereby certify the correctness of the above-mentioned information the best of my knowledge.

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