Manager Social Media

Dear Human Resources Professional,

I hope you and your organization are faring well during these unprecedented times. I hopeful I would be grated the opportunity to interview for your Senior Director of Partnership Management opportunity which greatly aligns within my passion for partnership development and engagement. My experience will reflect diverse areas of aptitude that can be useful to Acelero. I have worked closely with service provider agencies across the state of Indiana and I have taken pride in the development of partnerships and referral collaborations that help mutually benefit organizations efforts to outcome. I matters greatly to me that we not only develop strong partnerships but also maintain productive and adaptable partnerships. If these times have taught us anything, it is the power of creativity and adaptability to be problem solvers and pioneers in service delivery! I thrive on being a person that helps develop cross-collaborative initiatives that mutually benefit and qualitative and quantitative outcomes.

My work with the National Youth Advocate Program and Early Learning Indiana is deeply fulfilling and I am grateful for the opportunity to have served in my capacity to help further higher quality of professional development trainings, increase in minority licensed child and foster care providers and most importantly, improved satisfaction and outcomes for services received by children and families across Indiana. My work could have not been as productive without the support, buy-in and trust of our partners.

I am including letter of recommendation that can be updated to be relevant to this role and both Mrs. Healton and Mrs. Torres are eager to speak with you to share more details about my work and capacity. All prior direct reports will confirm my ability to consistently meet standards of practice, attain outcomes, maintain contract compliance and represent children and family with the utmost of integrity. I have not been asked to resign or terminated from any of my past employers and maintain networking connects with all previous colleagues and leaders. My experience and references will reflect the ability to work both independently and collaboratively, to work remotely with accountability to be inclusive, adaptable and creative.

Thank you in advance for your review of my qualifications and consideration.

I look forward to connecting with you soon.

With utmost appreciation,

Mäe Sandberg

317-***-**** ********.***@*****.***

Mäe Sandberg

6702 Valley Forge Lane Indianapolis, IN 46237 317-***-**** *************@*****.***

EXPERIENCE

Experienced Statewide (Indiana) Partnership & Engagement Manager

Relationship Management of Multiple Agency / Client Contract Satisfaction

Non-For-Profit, Early Childhood Education, and Social Service and Child Welfare

Development of Culturally Competent, Inclusive and Equitable Initiatives and Compliances

Bilingual, fluent in both English and Spanish

EDUCATION

UNAM – México, D.F., México, Licenciatura en Mercadotecnia y Comunicación Visual / Marketing and Visual Comunicación

National Youth Advocate Program Regional Manager I (10.19 – Present)

Direct regional quality advancement efforts to assure that service quality meets state contract requirements, internally established measures and outcomes, and standards required of regulatory bodies. Support all staff in accomplishing monthly, quarterly, and annual productivity goals including revenue projections and new foster home licensing targets. Develop and implement strategies for increasing and maintaining foster care capacity to ensure quarterly and achieve annual recruitment goals.

Diversity and inclusion consultant, development of effective statewide partnership strategy focused on the recruitment of multi-lingual and culturally diverse new foster families. Diversity and Inclusive trainer, creating and providing content for internal and external professional development training. Consultant, making recommendations to improve child and foster family equity with the Indiana Department of Children Services.

Early Learning Indiana Manager of Dual Language Family Support, Engagement & Diversity (07.17 – 10.19)

Management of multiple statewide contracts and deliverables for the Office of Early Childhood and Out of School Learning. Project(s) Point-of-Contact / Liaison between ELI, OECOSL, 9 statewide agencies and multiple internal service delivery departments. Lead translator and editor for all statewide OECOSL communications, including Early Head Start, On My Way Pre K, text, social media, training, curriculum and online applications. Maintained detailed progress notes via Salesforce, SmartSheet, and proprietary tracking project management platforms. Developed platform to track technical assistance provided b with CQI efforts to outcome. Worked in collaboration with our Strategic Solutions division to develop digital professional development and management tools for cross collaborative statewide communication. Responsible for research and development of trainings (development of a 60+ Professional Development Curriculum Suite) to address the training needs of licensed providers, families and community agencies. Advocacy efforts to champion effective engagement between providers of care and families, conducted needs assessment, customer satisfaction surveys, and developed model for continuous quality improvement. Lead advocate for equitable and cultural and linguistic compliance.

Indiana State Supreme Court Court Interpreter /Clerk (06.16 – 07.17)

Responsibilities include court simultaneous, consecutive, and translation services (English/Spanish). Community outreach initiatives to educate community on tenant rights and responsibilities. Collaborate with Lawrence Township Trustee’s Office on efforts to build educative legal and community resource workshops for township constituents.

AlliedBarton Security Services Recruiter / HR Coordinator (05.15 – 06.16)

Responsibilities include identify, prescreen, interview, and hire qualified security officers through the development of fruitful and strong community partnerships. As a recruiter, my role is to use creative and innovative recruitment fountains of referrals by building and maintaining positive and productive partnerships with local Military, (Active Military, National Guard, and Veteran), Employment Initiative Organizations, (Goodwill, WorkOne Centers, Job Corps) and also participating in local and statewide recruitment job fairs.

Nurse-Family Partnership of Goodwill (08.2012 – 12.2014)

Develop and strengthen community resource partnerships crucial to NFP outcomes. Development of standards of high-quality resources and internal database. Provide 1:1 weekly consultation with RNs to develop an action plan to assist with client barriers and identifying educative and strength-based solutions. Provide weekly resource in-service professional development training. Developed NFP’s first Medical Legal Partnership to provide pro-bono legal services and developed standards of practice to be inclusive of client’s unique family culture, including the translation and interpretation of print, digital, and in-person communication, in Spanish.

Lead Guide to develop NFP’s first Medical Legal Partnership to provide pro-bono legal services to our families who face legal barriers.

Lead Latino / Immigrant Guide to help provide culturally competent resources based on client’s culture and native language.

Full-Time Homemaker from 2008-2012

Fairbanks Hospital Part-Time Human Resources Assistant (12.09 – 12.10)

After hour Human Resources administrative support. Responsible for: HR employee assistance for 2nd shift / evening employees inclusive of benefit and payroll inquires as well as maintaining and updating in-service professional development training records for compliance with state licensing.

Strategic Staffing Solutions Account Manager (March 2007 – May 2008), Staffing Manager (October 2003 – November 2005)

Office manager, management of Eli Lilly & Co contract. Provided mediation, translation and interpretation, between contractor, staffing firm, and client when required. Provided conflict resolution assistance to both associates and clients and produced and conducted specialized training programs unique to our client’s needs. Reported and maintained quarterly new hire, attrition, and payroll. Supervision of office staff, professional development and yearly performance and recruitment retention evaluations.

REFERENCES Letters of recommendation to follow.

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