Brenda Alfaro
Conroe, TX *****
**********@******.***
Profile
Certified, motivated, organized, and service oriented individual seeking to continue personal growth in an environment where my current skills could be used effectively. Experience
Resident Assistant — The Forum at The Woodlands — Conroe, TX — June 2018—present
● Created personal relationships with residents to increase experience satisfaction.
● Handled complaints with good listening skills as well as working with management.
● Juggled multiple tasks while providing exemplary service.
● Maintained constant communication between management and all other employees to provide smooth operations in a fast paced environment.
● Supervise, assist, or provide showers and baths as well as dressing, assuring the cleanliness and dignity of each resident.
Certification
Heartbeat Certifications — 3467 Old Highway 105 W. Conroe, Texas 77304 — June 2019 Basic Life Support Provider
Education
Lone Star College — 2015 — present
Skills
● Fluent English and Spanish language
● Outstanding ability delivering professional customer service
● Team player by rendering assistance to other employees when needed
● Ability to tend to different guest simultaneously
● Organizational and scheduling skills
References
Michell Ocadiz 832-***-****
Analiza Beath 206-***-****
Virginia Fields 346-***-****