To: Human Resource Department
Please accept my enclosed application for the Available vacancy. Having read through your job description, I am thrilled to be applying for this position with the skillset that match the requirements you are looking for.
I am currently working as a collections consultant at DMC Debt Management, where I am responsible for calling clients, capturing data and assisting in client’s queries. This position has honed my communications and listening, telephone etiquette, problem solving and client service skills.
Through my work at Media 101/BCM News as a Journalism Intern, I have gained extensive knowledge in administration which I believe is transferrable to this position. I have applied and improved my administrative duties in scheduling meetings, handling incoming phone calls, welcoming guests and chairing weekly meetings.
Working at a radio station has also helped me to develop excellent time management and prioritizing skills to complete work on a deadline. I also bank highly on my ability to work on efficiently on individual task and as a team.
I would appreciate the opportunity to meet with you to discuss the opportunity you have available. I believe, I would be a good fit at your company and thank you for your consideration.
Sincerely,
Nonkosazana Bangani Nonkosazana Nomatshawe Bangani
PERSONAL INFORMATION
ID NUMBER: 901***-****-***
PRIMARY ADDRESS
17 Steyn Avenue
Greenfields
East London 5201
PHONE: 073-****-***
alternative number: 078-****-***
Email: *********@*****.***
EDUCATION
Grade 12
West Bank High School
2008
University of the Free State
Media studies and Journalism
2010– 2014
REFERANCES
Xabiso Gqirhana,
Mdantsane FM Station manager,
Jurie Van Rooyen,
BCM News HR Manager,
Bubuhle Mtshikazana
DMC Team leader,
AREA OF EXPERTISE AND SKILLS
Office administrator
Data capturing
Research
Computer literacy on all MS programs
Typing- 45 wpm
Content producer
EXPERIENCE
Collections Consultant- call centre
DMC Debt Management Company
Oct 2019 – currently
Calling clients
Data capturing
Intern Journalist
2019 Jan– 2019 April
Media 101/BCM News
Administrative duties
Handling incoming phone calls
Research content for social media posts
Writing news stories
Chairing weekly meetings
Conducting face to face and telephonic interviews
Volunteer Journalist- Mdantsane FM
2017 March– November 2018
Administrative duties— answering calls, writing minutes, printing
Welcoming guests
Writing news stories
Compile English news bulletins
Manage social media updates