Assistant sales manager
Resume:
ROHIN
GANJOO
*********@*****.***
HTTPS://WWW.LINKEDIN.COM/I
N/ROHIN.GANJOO
OBJECTIVE
To make a sound position in hotel
industry and work enthusiastically in a
team to achieve the goals of the
organization I’m associated with.
I want to earn a job which gives
me satisfaction on a personal
and professional level.
SKILLS
Hard work, perseverance and
performing under pressure are some
of my skills that have always helped
me in the industry that I work in.
EDUCATION
GRADUATION IN HOTEL MANAGEMENT/KIHM&CT –DEHRADUN
(2008-11)
MBA (SALES AND MARKETING FROM DBS (DOON BUSINESS
SCHOOL)
(2013-15)
EXPERIENCE
FRONT OFFICE ASSISTANT/HOTEL KC INTERNATIONAL
28
th
June 2011 - 20
th
Dec 2011
Handling guest reservations, check-in, check-outs, guest complaints, cashiering.
Maintaining guest folios, handling key controls. Worked on river5pm Software. Telephone Handling
FRONT OFFICE ASSOCIATE /HOTEL PEPPERMINT
GURGAON
02
nd
January 2012 – 02
nd
March 2013
Working on IDS (Next V2.0.61) Software.
Handling guest reservations, check-in, check-outs, guest complaints, cashiering.
Maintaining guest folios, handling key controls. Telephone Handling EXECUTIVE CRM/GOIBIBO
05
th
October 2015 - 05
th
March 2016
Working on genesis software
Handling amendments, service issue at hotel, cancellation, Check in.
Proactive email conversation as per TAT.
EXECUTIVE-SALES / ITC HOTELS
(BRAND WELCOMHERITAGE)
March 2016-till 30
th
October 2018
Handling 40 hotels and generating sales via travel agency.
Identifying new contacts and developing sales leads
Core business handling through travel trade
Handling South and Central Delhi travel agents
Checking customer satisfaction and resolving any
issues to ensure repeat business
Preparing MSR (Month sales report) every month
EXECUTIVE-SALES / ANDAZ- A CONCEPT BY HYATT
12
th
November 2018-till 20
th
February 2019
Handling room sales and generating sales via
travel agency.
Identifying new contacts and developing sales leads
Core business handling through travel trade
Handling areas-
o EastDelhi
o WestDelhi
o NorthDelhi
o Dwarka
o Noida
o Mayurvihar
o Gurugram Phase -1,2,3,4,5
Checking customer satisfaction and resolving any
issues to ensure repeat business
Preparing Daily sales report every month
ASSISTANT SALES MANAGER / THE FERN HOTELS & RESORTS BY CONCEPT HOSPITALITY PVT. LTD
15th MAY 2019- 01st January
Handling room sales and generating sales via Noida corporate and travel agency of east delhi.
Identifying new contacts and developing sales leads
Core business handling through corporate
Handling areas-
Noida - corporate
East Delhi - TA
Checking customer satisfaction and resolving any issues to ensure repeat business
Preparing Daily sales report every month, weekely sales report, business on books report
ASSISTANT SALES MANAGER The Park Hotels New Delhi
15th January 2020 - till present
Handling room sales and generating sales via Central Delhi and Noida corporate.
Identifying new contacts and developing sales leads
Core business handling through New Delhi corporate
Handling areas- Central Delhi, Noida
Checking customer satisfaction and resolving any issues to ensure repeat business
Preparing daily sales report, event calendar, national accounts productivity, year contracts, daily
productivity report from opera
TRAINING AND OTHER WORK EXPERIENCE
6 months Industrial Training at The Retreat, Madh-Mumbai(30th July 2010 – 08th January 2011)
. Summer Internship at Schenieser Electriconics India.
Contact this candidate