Service Executive
Resume:
Vivo Service Centre (Multi place & Designation)
Jan 2016.
• Sr. Executive Technical
• Assistant Technical
• service center incharge
• Service Engineer
Pentagon System & Service Executive Pvt. Ltd.
[March 2012 to March 2014]
• Customer support Executive
Spacetech Com Service Sony Authorize Service Centre 2 Years
• IT Engineer and Customer Handling Expert
JABALPUR MUMBAI M.P
SKILLS
WORD
EXCEL
POWERPOINT
PHOTOSHOP
INTERNET TOOLS
LANGUAGES
HINDI
ENGLISH
Extra Knowledge
EDUCATION
Bhartiya Shiksha
Parishad Uttar
Pradesh
2009
2nd
All Digital Device (Mobile,LED
TV,AC, Laptop and Camera)
Repairing
Certificate Course of Networking
( TARAHEART )
Hobbies
Listening Song
Photography
Hangout with Friends
Graduate (Commerce) Division
Falt no. 5 Ideal Enclave Appt. Hathital
Colony Jabalpur- 482002
*****************@*****.***
Ravi Chourasia
EXPERIENCE EXPERIENCE
Role & Responsibilities (Vivo Service Centre)
• Ensured that customers receiVEd contractual serVICE expectations. Maintain Product Expertise
In order to answer customer complaints and questions. Enter Data to Process When Appropriate
When customer get satisfaction of service they give feedback. All the feedback and data enter in computer day-by-day.
Assist Management in Developing Customer Service Representatives I have experience and being groomed for a management position, responsible for coordinate team and give information if there any one is new. Keep Track of Customer Conversations
Keep records and follow customers for their products and solve their problem in short period.
Role & Responsibilities (Pentagon System & Service) The primary responsibility to solve any technical issues a customer is having while using their new product or service. These issues are often related to software or hardware.
Computer Knowledge
Hardware, Windows, MS Word, MS Excel, MS Power Point, Photoshop.
Internet tools.
Personal Information
Father’s Name : R.C. Chourasia
Mother’s Name : Late Rajni Chourasia.
Date of Birth : 28th February 1986.
Nationality : Indian
Status : Married
Declaration
I hereby declare that all above- mentioned information is in accordance with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above mentioned particulars.
Ravi Chourasia
Seeking a challenge and performance oriented assignments in IT / Technical Department with an organisation of high repute preferably in Pharmaceutical sector
Contact this candidate