Vivo Service Centre (Multi place & Designation)
• Sr. Executive Technical
• Assistant Technical
• service center incharge
• Service Engineer
Pentagon System & Service Executive Pvt. Ltd.
[March 2012 to March 2014]
• Customer support Executive
Spacetech Com Service Sony Authorize Service Centre 2 Years
• IT Engineer and Customer Handling Expert
JABALPUR MUMBAI M.P
All Digital Device (Mobile,LED
TV,AC, Laptop and Camera)
Certificate Course of Networking
( TARAHEART )
Hangout with Friends
Graduate (Commerce) Division
Falt no. 5 Ideal Enclave Appt. Hathital
Colony Jabalpur- 482002
Role & Responsibilities (Vivo Service Centre)
• Ensured that customers receiVEd contractual serVICE expectations. Maintain Product Expertise
In order to answer customer complaints and questions. Enter Data to Process When Appropriate
When customer get satisfaction of service they give feedback. All the feedback and data enter in computer day-by-day.
Assist Management in Developing Customer Service Representatives I have experience and being groomed for a management position, responsible for coordinate team and give information if there any one is new. Keep Track of Customer Conversations
Keep records and follow customers for their products and solve their problem in short period.
Role & Responsibilities (Pentagon System & Service) The primary responsibility to solve any technical issues a customer is having while using their new product or service. These issues are often related to software or hardware.
Hardware, Windows, MS Word, MS Excel, MS Power Point, Photoshop.
Father’s Name : R.C. Chourasia
Mother’s Name : Late Rajni Chourasia.
Date of Birth : 28th February 1986.
Nationality : Indian
Status : Married
I hereby declare that all above- mentioned information is in accordance with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above mentioned particulars.
Seeking a challenge and performance oriented assignments in IT / Technical Department with an organisation of high repute preferably in Pharmaceutical sector