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Service Executive

Location:
Jabalpur, Madhya Pradesh, India
Salary:
3.5
Posted:
August 02, 2020

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Resume:

Vivo Service Centre (Multi place & Designation)

Jan 2016.

• Sr. Executive Technical

• Assistant Technical

• service center incharge

• Service Engineer

Pentagon System & Service Executive Pvt. Ltd.

[March 2012 to March 2014]

• Customer support Executive

Spacetech Com Service Sony Authorize Service Centre 2 Years

• IT Engineer and Customer Handling Expert

JABALPUR MUMBAI M.P

SKILLS

WORD

EXCEL

POWERPOINT

PHOTOSHOP

INTERNET TOOLS

LANGUAGES

HINDI

ENGLISH

Extra Knowledge

EDUCATION

Bhartiya Shiksha

Parishad Uttar

Pradesh

2009

2nd

All Digital Device (Mobile,LED

TV,AC, Laptop and Camera)

Repairing

Certificate Course of Networking

( TARAHEART )

Hobbies

Listening Song

Photography

Hangout with Friends

Graduate (Commerce) Division

Falt no. 5 Ideal Enclave Appt. Hathital

Colony Jabalpur- 482002

ade03b@r.postjobfree.com

+91-982*******

Ravi Chourasia

EXPERIENCE EXPERIENCE

Role & Responsibilities (Vivo Service Centre)

• Ensured that customers receiVEd contractual serVICE expectations. Maintain Product Expertise

In order to answer customer complaints and questions. Enter Data to Process When Appropriate

When customer get satisfaction of service they give feedback. All the feedback and data enter in computer day-by-day.

Assist Management in Developing Customer Service Representatives I have experience and being groomed for a management position, responsible for coordinate team and give information if there any one is new. Keep Track of Customer Conversations

Keep records and follow customers for their products and solve their problem in short period.

Role & Responsibilities (Pentagon System & Service) The primary responsibility to solve any technical issues a customer is having while using their new product or service. These issues are often related to software or hardware.

Computer Knowledge

Hardware, Windows, MS Word, MS Excel, MS Power Point, Photoshop.

Internet tools.

Personal Information

Father’s Name : R.C. Chourasia

Mother’s Name : Late Rajni Chourasia.

Date of Birth : 28th February 1986.

Nationality : Indian

Status : Married

Declaration

I hereby declare that all above- mentioned information is in accordance with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above mentioned particulars.

Ravi Chourasia

Seeking a challenge and performance oriented assignments in IT / Technical Department with an organisation of high repute preferably in Pharmaceutical sector



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