Erica Wilkerson

*** ********* **, *****, ** ***35 ■ H: 251-***-**** ■ ade01x@r.postjobfree.com

Experienced manager with over 14 years of experience in Quality. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Food Safety QA Superintendent, 01/2018 to 05/2020

JBS Swift – Grand Island, NE

Devoted special emphasis to punctuality and worked to maintain outstanding a endance record, consistently arriving to work ready to start immediately.

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Increased customer satisfaction by resolving issues.

Maintained excellent a endance record, consistently arriving to work on time.

Trained, guided, and motivated QA techs

Composed, implemented, and reassessed the company's HACCP Plans

Established and implemented SSOP for the company

Managed the company's sanitation program

Maintained several, logs, files, and records

Focused on preventative measures to prevent any issues inside and outside the facility

Worked hand in hand with the in house USDA. Held weekly meetings and daily follow ups

Continous communication with the floor supervisors, floor superintendent, Assistant Plant

Manager, and Plant Manager

Assisted with customer tours

Handled all animal welfare ma ers, including writing programs and SOPs Held training with groups of employees and one on ones

QA HACCP Supervisor, 10/2017 to 01/2018

JBS Swift – Grand Island, NE

Helped maintain and organize the company's HACCP plan

Ensured compliance with HACCP standards

Developed and implemented related procedures

Maintaining and reviewed HACCP records

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

QA Animal Welfare Supervisor, 03/2017 to 09/2017

JBS Swift – Grand Island, NE

Closely monitored animal welfare throughout the facility

Held training with employees on SOPs

Help coordinate the flow on animals from receiving to stunning

Maintained and updated animal welfare records Ensured compliance to all animal welfare codes

Harvest QA Supervisor, 08/2016 to 02/2017

JBS Swift – Grand Island, NE

Closely monitoring and examining each stage of the entire process

Making sure that the employees follow the company SSOP and policies

Ensure that working areas are free from hazards, and is clean and tidy at all times

Managed 15 Quality Assurance Techs

Monitored all the HACCP points and interventions

Internal Talent Supervisor, 01/2016 to 07/2016

JBS Swift – Grand Island, NE

Learned how to hire and train employees

Learned reports, such as the yield and P & L Learned how to perform daily tasks

Sales Associate, 11/2015 to 02/2016

Home Depot – Grand Island, NE

Applied security and loss prevention training toward recognizing risks and reducing store theft.

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

This was a second job where i worked full time hours to supplement my other job

Internal Process Auditor, 11/2015 to 01/2016

JBS Swift – Grand Island, NE

Audited the process of fabbed products

Graded products and reported back to the line supervisor Worked closely with the QAs on out of spec products

Assembler/ QA Cab Tester, 02/2012 to 06/2015

CNH Industrial – Grand Island, NE

Maintained counts and lifts, shifts and stocks materials and parts.

Inspected and tested components, assemblies and power tools for proper functionality.

Received and processed both wri en and verbal instructions, prints and work orders.

Closely inspected parts for cleanliness and freedom from contaminants.

Sampled and tested final products to check conformance with production tolerances. Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.

Repainted and precisely touched-up components and assemblies.

Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.

Diesel Cashier, 03/2010 to 02/2012

Loves Travel Stops – Aurora, NE

Scheduled and monitored regular vendor deliveries for fuel and store inventory.

Arrived on time and dressed professionally in clean company uniform.

Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.

Accurately completed charge logs and batched credit card reports at day end.

Completed accurate cash-in and cash-out procedures of computerized cash register.

Reported shoplifting, theft and drive-offs to law enforcement.

Processed various forms of payment including cash, debit and credit cards, check and EBT.

Confirmed stock levels and expiration dates of merchandise.

Answered phone calls and returned voicemails.

Restocked, arranged and organized merchandise in front lanes to drive product sales.

Counted cash in register drawer at beginning and end of shift. This was a second job to supplement other jo

Quality Control Inspector, 06/2005 to 02/2012

Bonnavilla Homes – Aurora, NE

Completed precise measurements using special tools.

Evaluated components and final products against quality standards and manufacturing specifications.

Monitored performance and generated reports detailing quality of product and defect rates.

Created and deployed best practices to improve efficiency and reduce defects.

Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.

Managed a crew of employees that went through homes and repaired damages and defects

Business Owner, 06/2000 to 05/2005

C & E Landscaping and Lawn Service – Greenville, Al

Maintained residential yards

Designed and installed shrubs and flower beds

Bachelor of Science: Food Science, Jun 2021

Colorado State University - Fort Collins, CO

GPA 3.4

Currently enrolled in the online fast track

Associate of Science: Science, Aug 2000

Wallace Community College Selma - Selms, AL

GPA 3.9

BQAT Certification - 2019

BRC Auditor Certification - 2019

PAACO Certification - 2019

HACCP Certification - 2017

Contact this candidate