Resume

Sign in

Assistant Manager

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
1000
Posted:
August 02, 2020

Contact this candidate

Resume:

Zamansele P Mkhwanazi

PARALEGAL,FORENSIC INVESTIGATOR AND ADMIN ASSISTANT

PERSONAL DETAILS

Mrs Zamansele Precious

Mkhwanazi

Maiden name : Njoko

B 2481 Drumcastle Road

Newlands West

4037

Email : ade014@r.postjobfree.com

Contact no. : 067-***-****/ 081-***-****

DOB : 27 / 01 / 1986

Driver Licence : Code 10

PERSONAL SUMMARY

A highly efficient paralegal and investigator professional who is client focused with an ability to build strong relationships with internal and external clients . Having the ability to take accurate instructions and dealing confidently with changing priorities . Possessing a proven ability to help define company ‘s directions and achieving goals .

Aspiring to gain entry and start a challenging career with an ambitious and highly profiled company that offers a genuine opportunity for progress . AREAS OF EXPERTISE

● Customer Service

● Tracing

● General administration /Switchboard Operator

● Fraud Investigation / Assessment

● Legal terminology

● Investigating Insurance Claims

● Direct & Indirect Client consultations

● Correspondence management

● Drafting legal documents eg letter of demand /A. O. D and Summons PERSONAL ATTRIBUTES

● Speak various African language Languages : Fluent in IsiZulu English, IsiXhosa and Sesotho

● Computer literacy: MS word/MS Excel/MS Outlook/MS Powerpoint

● Integrity

● Professionalism

● Accuracy

● Attention to detail

● Planning and Organising Skills

● Verbal/Written communication

● Administrative Orientation

● Customer Orientation

● Time Management

● Listing Skills

PROFESSIONAL

Certificate in Paralegal Studies

Higher Certificate in Criminal Justice and forensic Investigation Certificate Office admin & Computer Literacy

ACADEMIC QUALIFICATION

Matriculated 2003 – Lakehaven Secondary School

Diploma 2016- South African School of Paralegal

● Civil Litigation

● Wills and Estate

● Debt Collecting

● Criminal Law and Procedure

● Business Law

● Property Law

University of Johannesburg 2015

NQF Level 5 Criminal Justice and Forensic Investigation

● Basic criminal law and specific offences

● Forensic investigation

● Law of evidence and constitution

● Basic auditing principles

Serago Training Centre 2014

Call Centre Agent

UniSchool 2012

Office Admin Computer Literacy

● Computer Fundamentals

● Microsoft Word

● Microsoft Excel

● Office Administration

● Communicative Skills

● Telephone Techniques

● Customer Services

● The Electronic Officer

● Filing and Record Keeping

● Accounting Information

● Organising skills

● Personal presentation

WORK EXPERIENCE

sheriff Office - Chatsworth : Legal Assistant

Duties :

● Execute immovable and movable property

● Warrants of Executions in terms of the High and Magistrates court

● Ensure compliance with the Rules of court

● Debt collecting and data capturing

● Liaising with different Attorneys

● Interpleaders

● Postage and Correspondence

● Liaising with the Deeds office

● Customer Services

Scorpion legal Protection : (Legal intern )

August 2018 – 2019

Duties :

● Prepared written correspondence for attorneys when I referred approved claims to them .

● Diary management and monthly stats

● Experienced with the CASETRACKER and LEZA software system used by the legal insurer similar to others used in the fast paced industry

● Receiving hard copy email correspondence and allocating it to the respect senior claims handler.

● Attending to correspondence

● Client consultation

● Admin duties

● Scanning and distraction

● Managing post and Filling

● All switchboard duty for Cost/RAF.

● Sending remittances to Attorneys.

● Filing remittances into files.

● Sending files back to departments.

● Cost recovery work.

● Sending offer of payment to attorneys

● RAF Consultations

Strauss Daly Attorneys : (Collections Clerk )

2014 – 2015

Duties :

● Collections clerk

● Absa Personal loan

● Ocs and Apt

MI Abdulla & Associates ( Tracing Clerk, Assessor ) 2005 – 2011

Duties :

● Investigating Road Accident Fund claims

( Merit of the accident, Paternity, Loss of Support)

● Tracking and tracing debtors and missing personnel .

● Switchboard operator

● Dealing with clients on daily basis

● Liaising with different departments such as the Sheriff's Office, SAPS .

● Conducting and Compiling a report

● Filling and Postage

● Investigating Insurance Claims

COVENANT MARKETING ( Field Marketer and Merchandiser ) 2004 – 2005

South African board for Sheriff's

Durban West - Admin Assistant

2014 – 2015

Duties :

● Execute immovable and movable property

● Warrants of Executions in terms of the High and Magistrates court

● Ensure compliance with the Rules of court

● Debt collecting and data capturing

● Liaising with different Attorneys

● InterpleadersPostage and Correspondence

● Liaising with the Deeds office

● Customer Services

SETA TRAINING ( Wholesale and Retail Management)

2004

CAPITAL CONSULTING ( Admin Assistant )

2016 – 2018

Duties :

● Activating Emolument Attachment Order

● Cancelling Emolument Attachment Order

● Dealing with clients Queries and Payroll Department Queries

● Drawing up Legal Documentation pertaining to emolument attachment order

● Getting paymaster regarding Admin Order implementation

● Scanning, Filing and faxing letter pertaining to the Emolument Attachment Order Liaising with Clients on a daily basis

● Data capturing

● Liaising with the sheriff of the magistrate court regarding services and payment

REFERENCES

Mr Wandile Ntombela

Manager at Capital Consulting Financial Services

074-***-****

Miss Natasha Singh

Supervisor at Capita Consulting Financial Services 060-***-****

Mrs Busisiwe

Manager at Sheriff Office

071-***-****

Mrs Liz Nair

Manager at Scorpion Legal Protection

031-****-***



Contact this candidate