Manager Store
Resume:
RICHARD SCHUMACHER
CHICAGO, IL 60613
********@*****.***
SKILLS
Competencies: Credit, commercial collections, account receivable, billing, cash application, general ledger,
team management, creating policies and procedures, reporting, bankruptcies and bad debt
Software: Microsoft Excel (advanced), Microsoft Office, Microsoft Dynamics GP, Microsoft Dynamics
AX/D365, AS400, Intuit QuickBooks, Salesforce, Component Control Quantum
RELEVANT EXPERIENCE
Acara Solutions/Klein Tools – Lincolnshire, IL February 2020 – March 2020
Credit and Collections Associate (Contract Role)
Reconciled customer accounts
Contacted customer regarding open and past due invoices, debits and credits
Jet Support Services, Inc. (JSSI) – Chicago, IL April 2006 – June 2019
Billing Manager (June 2018 – June 2019)
Managed team of Billing Specialists handling $35M in monthly invoicing for five companies operating in the general and business aviation fields
Oversaw and administered daily billing queue
Assisted the team, as needed, with day-to-day tasks to ensure deadlines were met
Audited invoices to ensure they met accounting department standards prior to posting
Participated in month-end closing (posting, journal entries and reconciliation)
Prepared management reports
Conducted credit reviews on new and existing clients
Created procedure for on-boarding of new clients
Revised billing procedures for two entities
Credit and Collection Manager (December 2009 – June 2018)
Managed global collections team handling over $30 million in receivables monthly
Directed overall collection cycle to ensure contract compliance
Negotiated payment plans and settlements
Monitored and oversaw bad debt write-offs
Worked with outside collection agencies and legal regarding bad debt collection
Reviewed creditworthiness of new and existing clients
Oversaw daily cash application
Handled bankruptcies and receiverships
Prepared and developed various management reports
Authored numerous department policies and procedures
Maintained consistently low DSO and overall past due percentages
Created the company’s first credit rating and scoring system
Client Relationship Manager (April 2006 – December 2009)
Worked as client liaison assisting clients with their contracts throughout the contract life cycle
Managed collection process for past due amounts
Created new collection cycle and processes for new Client Services team
Developed and prepared reports as needed
RELEVANT EXPERIENCE (Continued)
Santanna Energy Services – Hinsdale, IL July 2003 – April 2004
Senior Collection Specialist
Collection of delinquent commercial accounts for an energy reseller
Resolved disputes, negotiated payment plans and settlements
Determined accounts to be written off and placed for outside collections or legal action
Restructured the collection cycle resulting in decreases in both DSO and overall past due amounts
Burns International Security Services / Nuclear Security Division March 1987 – September 1989
Credit and Collection Manager
Gary Wheaton Bank – Wheaton, IL November 1985 – November 1986
Collector / Consumer Loans
Rockwell International Switching Systems Division – Downers Grove, IL June 1983 – September 1985
Credit Analyst
Dun & Bradstreet Commercial Collection Division – Glen Ellyn, IL February 1980 – May 1983
Account Manager
OTHER EXPERIENCE
CarMax Auto Superstores – Naperville, IL June 2002 – June 2003
Sales Consultant
Amsleep, Inc. – Elmhurst, IL September 1998 – June 2002
Senior Accountant (January 2001 – June 2002)
Auditor (March 2000 – January 2001)
Store Manager (September 1998 – March 2000)
The Bedding Experts – Elmhurst, IL February 1995 – September 1998
Store Manager
Premier Office Products – Lisle, IL March 1990 – February 1995
Sales Manager
EDUCATION
Eastern Illinois University – Charleston, IL September 1978 – December 1979
Earned 40 Credits toward a Bachelor of Arts Degree in Music Education
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