GABY TORKORNOO

**** **** ***, ***********, ** ***31

PHONE: 937-***-****

PROFESSIONAL SUMMARY

Efficient Dental Office Manager, with over 10 years experience in leading everyday business operations. Excellent customer service abilities and strong leadership skills towards my team. I display a warm friendly demeanor and gentle touch during all dental procedures, earning assisting praise from patients and employers. Interested in reducing costs while providing the best quality care and following healthcare standards.

SKILLS AND ABILITIES

OSHA AND HIPAA COMPLIANCE CERTIFICATION

PROFICIENT IN USING OFFICE SOFTWARE SUCH AS PATTERSON EAGLESOFT GOOD COMMUNICATION AND INTERPERSONAL SKILLS

KNOWLEDGE IN DENTAL ASSISTING AS WELL AS CPR AND RADIOLOGY CERTIFIED CORDINATED A TEAM OF 13 EMPLOYEES

MAINTAIN CLEAN, STERILE AND POSITIVE ENVIRONMENT, OPTIMIZING PATIENT COMFORT AND SAFETY

2009 - CURRENT GREENE DENTAL ASSOCIATES INC.

• Processed payments, reconciled accounts receivable and payable

• Negotiated with vendors for dental suppliers and contracted them ahead of time to endure continuity

• Verified insurance coverage and collected co-payments from patients, coordinate insurance companies by sending claims and entering claim payments to appropriate patient account

• Instructed assistants on scheduling patients by following a quality assurance manual stating necessary tine. Created and enforced office procedures regarding cleanliness and sanitization

• Designed post intervention calls scripts to contact patients

• Held monthly team meeting

2004-2007 FORT RILEY DENTAL ( ARMY DENTAC)

Had my didactic Dental Assistant training through the American Red Cross, with an excellent in pass and was hired to work chair-side assisting the doctor or doctors with routine dental procedures for service members in a busy environment and ready to help every where necessary. Gained experience in using digital X-rays and record keeping and notes. Taking and pouring alginates impressions, assisting with Crowns,Endodontics, Filling, local anesthetic and other procedures as presented.