Customer Service Representative
Resume:
Demetrice Johnson
All around Customer Service Representative
I have office experience, operating phones, record keeping, well organized, strong work ethic, dependable, and fast learner. I'm looking for a career as a Assistant, Receptionist, or Secretary
(Personal /Legal) an I'm available to work from home,and in office can also work overtime if needed.
I have a Drivers License.
D. O. B. 11/04/1980
512 Limit Ave
Mt. Dora, FL 32757
addzwy@r.postjobfree.com
Experience
Customer Service Representative
Incoming calls regarding technical issue's with all types of electronic devices
July 2017 to Present
Dry Cleaning Worker
Crothall - People Ready
11/16/2016 - Current
Fold hospital linens by hand.
Feed hospital linens through machines for shipping. Bagger
QuiteFlex-Randstad
10/11/16 - 11/17/16
Place compressed AC Installation in to bags for shipping Store Sales Clerk & Mobile Sales Clerk
GK Hip-Hop Clothing & GK Wireless
04/08/2016 - 09/23/2016
Retail sales and support.
Store cleanliness.
Mobile sales and customer account management.
Open and closing operation's
Floor Sales Associate
Holly's Beauty Supplies
03/02/2016 - 03/15/2016
Stock shelves an assist customers with decisions on products to purchase for hair and beauty cosmetics . Cleanliness and closing procedures.
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Customer Service Representative
Sitel@Home
8/2/2015 - 02/12/2016
Answer incoming calls while operating computer through company software to access customers accounts while providing answers to customers regarding health care and setup appointments with different Legal Representative's for Aon Retiree Healthcare Exchange Retail Store Clerk
Beall's Outlet #125
09/17/14 - 07/16/15
Cashier
Floor and department clerk
Complete mark downs for Clearance for all departments. Opening and closing procedures and cleanliness.
Retail Clerk
Family Dollar
04/12/2014 - 08/22/2014
Stock shelves
Cashier
Store cleanliness
Technical Support Representative
TeleTech@Home: Intuit TurboTax
01/13/2014 - 04/02/2014
Answer incoming calls regarding questions or issues with TurboTax software including hands on how to's such as fill out forms, purchasing and downloading software while notating accounts while still on call in customer account on through company account software. customer service representative
TeleTech@Home: BestBuy
10/23/2011 - 06/23/2013
Inbound call dispatcher
Notate customer account's during calls.
Call deescalation.
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Customer service representative
Advance America
08/14/2010 - 03/23/2011
Complete cash advances or loans.
Keep customer records updated and organized.
Access customer's accounts.
Open and closing procedures and cleanliness.
Complete Deposits, bank runs, and night drops.
Manager
McDonald's :Chaufaunt & Assoc. -Franchise
06/24/2009 - 04/10/2010
Manage all store operations including opening and closing procedures and cleanliness. Around the clock quality control on food.
Customer service and hospitality.
Crew worker training and scheduling.
Financial handling and record keeping on computer and in filling cabinet. Complete daily deposit's in store and bank change orders and deposit's. Prepare and process truck orders.
Complete daily store inventory.
Manager
McDonald's : T. M. P management - Franchise
06/01/2007 - 06/23/2009
Manage all store operations including opening and closing procedures and cleanliness. Around the clock quality control on food.
Customer service and hospitality.
Crew worker training and scheduling.
Financial handling and record keeping on computer and in filling cabinet. Complete daily deposit's in store and bank change orders and deposit's. Prepare and process truck orders.
Complete daily store inventory.
Crew Leader
McDonald's: T. M. P. Management - Franchise
05/01/2000 - 06/01/2007
Training current and new employees on opening and closing procedures and cleanliness. Around the clock quality control on food.
Customer service and hospitality.
Completing orders for customers and cashing out using cash, credit, debit, gift cards or coupon's. This résumé is made with Résumé App
Dishwasher & Server
Denny's
05/13/2001 - 04/27/2002
Wash dishes as needed during rush hour.
Place orders and serve customers as needed.
Customer service and hospitality.
Crew Worker
McDonald's : Mike Potapow -Franchise
02/18/1997 - 05/01/2000
Taking and processing food orders per customer transactions. Around the clock quality control on food.
Customer service and hospitality.
Cash draw count down.
Complete daily checklist for opening and closing procedures and cleanliness. Dishwasher
Waterman Village
01/08/1997 - 05/24/1998
Separate dishes, rinse, and place dishes into dishwasher. Restock dishes for future use in proper places.
Waitress & Dishwasher
Stacey's Buffet
06/14/1996 - 01/16/1997
Wash and put away dishes as needed during rush hour. Place orders and serve customers as needed.
Customer service and hospitality.
Crew Worker
Long John Silver's
07/15/1995 - 06/03/1996
Cashier and prepare food for customers to order.
Customer service and hospitality.
Closing procedures and cleanliness.
Secretary
City of Eustis - B. E. Thompson
06/1995 - 7/30/1995
Summer Job: Answer incoming calls and dispatch to proper office. This résumé is made with Résumé App
Secretary
City of Eustis - Carla Guannan
06/1994 - 07/30/1994
Summer Job: answer incoming calls and dispatch to proper office. Education
Diploma
Mount Dora High School
02/27/1997 - 05/19/2000
G. P. A. 3.0
Varsity Cheerleader 1999 - 2000 12th grade
Swim Team 1997 -1998 10th Grade
Track and Field 1997- 1998 11th Grade
Soft Ball 1998 -1999 12th Grade
Year Book Committee
Eustis High School
08/1996 - 02/26/1997
Swim Team JV 9th Grade
Overview
I've had to move several times which caused some gaps in employment due to family health issues. I'm very reliable and transportation is not an issue. I take pride in whatever task I'm given to complete as long as I have material and equipment to complete the job. I can met deadlines if needed. This résumé is made with Résumé App
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