TERRANCE E. CARR
Washington, DC 20032
Phone: 202-***-**** / Email: addzwj@r.postjobfree.com
TECHNICAL PROFICIENCIES:
Operating Systems: Linux, Microsoft Office 2008, Network Essentials
Software Applications: Microsoft Office Suite, Database Management Systems, A+
Security: Network Security including Norton and McAfee anti-virus software.
EDUCATION:
Bachelor of Science degree in Information Technology Network Administration
Westwood College, Arlington, VA
Graduated June 2013
GPA = 3.20
A+ Maintenance Certification
University of District of Columbia, Washington, DC
Received June 2002
Medical Supply Technician / Shipping & Receiving Clerk
Walter Reed Medical Center, Bethesda, MD 10/17 - 9/19
Stocked medical supplies.
Pulled medical supplies for clinics.
Returned expired supplies back to vendor.
I was assigned to be a member of the Mass Casualty Team
IT Help Desk
Goodwill, Washington, DC 7/16 - 12/16
Configured laptops and desktops to company specifications
Created email addresses for staff members using Outlook Office365
Used Active Directory to keep track with the users and computers within the company
Troubleshooted technical issues with laptops, desktops and smartboards.
Managed XEROX copiers to keep them up and running
IT Help Desk / Voice Team
Washington Navy Yard, Washington, DC 6/13 - 10/15
Open and close work tickets for technicians
Patch Management updates for clients
Set up mobile devices for client
Kept all user agreements on file updated
Inventory all mobile devices
Administrative Assistant / Warehouse Stocker
HOWARD UNIVERSITY, Washington, DC 2/07 - 2/09
Kept all records updated
Ordered and stocked office supplies when needed
File / Mail Clerk
NRI LEGAL STAFFING RESOURCES, Washington, DC 6/05 - 2/07
Processed incoming and outgoing mail
Delivered packages to employee offices
Answered phones