Inside Sales Customer Service
Resume:
ROGER DELGADO
Renfrew, PA *6053
*************@*******.***
POSITION DESIRED: Customer Service Specialist
EDUCATION: B.S. Business, California State University, Hayward, CA (1999)
Option in Purchasing. B.A. Mass Communications, California State University, Hayward, CA (1988)
COMMODITIES: Electrical Industry, some hardware retail supplies; coffee and related food/equipment supplies
COMPUTER SKILLS: G-Link, Internet, Microsoft Word, Excel
SPECIAL SKILLS/PERSONAL QUALITIES: Familiar with inside sales procedures, vendors and customers, at least 10 years experience in customer service and delivery. Resourceful, extremely punctual and reliable; trustworthy, honest, dedicated; thorough, detail-oriented worker.
EXPERIENCE:
Customer Service. Phone work – calling customers with computer issues and relaying
them to technicians.
(Sept. 2019 – March 2020) Temporary position – Topps jobs, $14/hr.
Customer Service. Office work, pattern tracing, troubleshooting with customers.
(April 2015 to Sept. 2018) United Plate Glass, Butler, PA $13.50/hr.
Temporary Service Employment. General labor, order puller, warehouse worker, assembler, etc. $8-9/hr. (2010 – 2014)
Inside Sales. Customer service representative in the electrical supply industry, sold electrical supplies over the phone, dealt with contractors, vendors, did quotes and research at customer’s request.
(Ten months experience) Graybar Electrical Supply, Hayward, CA $32,000/yr.
Customer Service/ Delivery. Service the nine-county Bay Area with coffee supplies, equipment and related products; maintain coffee dispensers; keep inventory and order at customer request. Also delivered cutting dies for the cardboard packaging industry.
(Eight months experience) NorCal Design and Filter Fresh, Emeryville, CA $10/hr.
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