Sphiwe Goodness Lukhele
*** **** ***, *********, ********, 0184, 079*******
******************@*****.***
Professional Summary
Well presented with exceptional customer service skills in both verbal and written communication. I am an open minded individual who is purpose and career driven and genuine desire to contribute to the ongoing success of an organization. Articulate and friendly with a professional demeanor. Results-oriented, smart and presentable appearance. Skills
• Proficient administrative skills (full Microsoft Package)
• Excellent telephone manner
• Attention to detail
• Customer service
• Self-motivated and eager to learn new things
• Multitasking, Prioritizing and able to meet deadlines.
• First Aid qualified
Work Experience
Bupo Animal Health/Bedson Africa (Pty) Ltd
Receptionist
November 2017 to January 2020
• Team player and innovator
• Liaising with clients
• Managing a multi-line phone system
• Manage international and domestic shipping
• Monitor office supply stock and kitchen supplies
• Schedule and confirm appointments
Volunteer Experience
Emthonjeni
Clinic Clerk Administrator
June 2013-July 2014
• Capturing files on system
• Receiving visitors and answering phone calls
• Liaising to employees and patients
• Retain security
Education and Training
Diploma in Management Assistant N5/ June -2017/Gert Sibande TVET College Communication, Information Processing, Computer practice, Office Practice National Certificate in Office Administration / November 2015 / Gert Sibande TVET College Office Data Processing, Business Practice, Office Practice, Personal Assistant First Aid level one /November 2018 / first Aid Training SA
• One rescuer Adult C.P.R.
• Head & spinal injuries.
• Choking.
• Emergency Care Equipment.
• Wounds & Bleeding.
• Legal implications & Ethics related to emergency care REFERENCES
MS Henrietta / 084-***-**** / Bupo Animal Health (HR Department) MS Dudu Nkosi / 017-***-**** / Emthonjeni Clinic (Managing Director) Mr. Comfort/ 072-***-**** (Mentor)