Food Safety Front Office

PIYUSH MUGRAI

*** ********* ****** ******, ******* +1-705-***-**** addzkr@r.postjobfree.com

Objective

As student of Hospitality and tourism operation management and having an experience in Customer Service, I am able to perform all the required activities in the fast paced environment with required skills.

Education

HOSPITALITY AND TOURISM OPERATIONS PURSUING FANSHAWE COLLEGE

·Related coursework: Customer Handling skills, Customer Service, Management Skills and Canadian Tourism Industry.

HOSPITALITY AND HOTEL MANAGEMENT MAY, 2018 CHANDIGARH UNIVERSITY, INDIA

·Related coursework: Front office, culinary management, baking skills, basic accountancy and bar operations.

Skills & Abilities

MANAGEMENT

·Training & schedule management, time management to meet the deadlines.

COOKING SKILLS

. Knowledge of various types of cuisine like Indian, Chinese etc.

. Basic knowledge of baking.

COMMUNICATION

·Communicate with various kind of customers.

LEADERSHIP

·Make sure that everyone is following rules and regulations set within the organization.

Experience

CUSTOMER SERVICE REPRSENTATIVE PETRO-CANADA, DORCHESTER AUGUST 2019-WORKING

Play the role of cashier.

Perform paper work.

Store filling techniques.

Sales maximization by offering Add-ons.

Resolve customer complaints.

Proper knowledge of Petro-pass.

CREW MEMBER MCDONALD’S, STRATFORD MAY 2019 –AUGUST 2019

·Participates actively with other crew members and managers to meet sales target during your shift

·Ensures items are well stocked

·Gives genuine attention to every guest, treating them with genuine friendliness and care

·Ensures fast and timely food service to guests, adhering to McDonald’s food safety guidelines

·Assists in the training of new employees

·Ensures to follow all McDonald’s safety and security procedures

·Completes other assigned tasks.

Certificates

·Safe Food Handling

·First Aid and CPR

·Smart serve

·Ontario health and safety

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