CURRICULUM
Personal Detail
DATE OF BIRTH: * August 1991
Telephone; +971*********
Email- *****.*******@*****.***
Nationality- Zimbabwean
SUMMERY: Capable Food and Beverage Hostess Waitress from a strong Food and beverage background with the motivation, enthusiasm and commitment to take full responsibility for the day to day management of a busy department. Possessing an ability to create seasonally inspired menus and prepare food to the highest standard of hygiene and presentation which goes beyond the expectations of dinners. Having a keen commercial eye and proven track record of introducing cost saving innovation and ideas, whilst driving profit without sacrificing quality. CAREER STATEMENT
Looking for a suitable food and beverage waitress position with a prestigious and reputable establishment where I will have a ’hands on’ role. PERSONAL SKILLS AND COMPETENCI
Having a real passion for good food and beverage.
Focused on client and customer services.
Ability to build strong relationships with customers.
Can stay calm in a critical situation.
Resolving problems on the spot.
Effectively motivating staff to get the most out of them.
Willing to workdays, evening and weekends.
Having an enthusiastic drive and a positive ‘can do’ attitude.
Flexible to meet the demands of the business. Having a real passion for good food and beverage.
KEY COMPETENCIES:
Hospitality management
Stock taking
Food preparation
Beverages
COMPUTER SKILLS
Micros POS
MS Office (Word, Excel, PowerPoint and Access)
WORK EXPERIENCE:
MIDRAND HOTEL AND CONFERENCE CENTRE, (November 2019 – February 2020) POSITION: WAITRESS
DUTIES/ RESPONSIBILITIES:
Greet customers and seat them according to their preferences
• Offer welcome drinks and beverages
• Fill water glasses and refill beverages
• Offer appetizers and alcoholic drinks
• Take orders and provide information about menu items
• Suggest menu items when requested by the customer
• Relay patrons’ orders to the kitchen
• Ensure that the order is prepared according to the menu
• Ensure order quality and quantity prior to serving
• Serve meals and side dishes
• Deliver food carts to designated areas
• Ensure that continued service is managed during the course of the meal
• Keep a constant eye on the table to gauge needs and fulfil them immediately
• Total customers’ check and take it to them
• Accept payment in cash and credit card
• Clear table and clean table tops
• Change table cloths and clear dishes and flatware
• Carry dishes and flatware to the kitchen
• Ensure that all tables replenished with eating dishes
• Collect menus at the end of the shift
QUALIFICATIONS
1. Certificate in Marketing and Management and
2. Certificate in Public Relations
3. Certificate in Selling and Sales management