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Customer Service Plant

Location:
St. Peters, MO
Posted:
June 21, 2020

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Resume:

DIANA L. WHITE

* ****** **.

St. Peters, MO ***76

314-***-****

addzas@r.postjobfree.com

Professional Summary

Accomplished and degreed procurement and planning specialist with extensive experience working in various industries both domestically and internationally. Proficient in purchasing, maintaining vendor relationships, inventory management, production planning and customer service. Strengths include, but not limited to exceptional verbal and written communication skills at all levels within the organization, negotiating pricing and terms, and supply chain management. Reliable, analytical, and self-starter best describes me professionally.

Professional Experience:

Schneider Electric IT Business 1/2018-12/2019

(Contract)

Staff Buyer

Responsible for the purchasing activities and offer creation project needs for the Racks and Power Distribution Unit (PDU) Line of Business (LOB) teams.

Managed the procurement of assigned materials, parts, components, and services to support prototype, DVT, Pre-Pilot, and Pilot development schedules and deliveries for the Engineering Racks and PDU Teams in a timely manner

Collaborated with Engineering and Project Managers to source parts to their specifications

Designed and maintained a tracking system for all Purchase Orders to increase accuracy in budgeting and cost control for each individual project

Initiated dropped shipments with both international and domestic vendors and processed received purchase orders once confirmation was made by vendor/customer

Managed supplier qualifications and relations and negotiated contracts with local/specific vendors to obtain optimum pricing, terms, and deliveries

Provided purchasing support for facility (building and events) and contractor needs.

Monitored and approved invoices for payment processing through RSO system (Read Soft Online)

Constantly reviewed purchase orders and communicated effectively with both vendors and project managers to ensure orders are on schedule

CALIFORNIA CLOSETS, A DIVISION OF LAMI WOOD PRODUCTS 8/2016-5/2017

Production and Purchasing Manager

Responsible for the staff of two installers, procurement of supplies, installation scheduling, production planning, and inventory management for a closet franchise company.

Scheduled each Customer Job for installation in a timely matter with regards to purchasing, inventory, and installation availability.

Maintained high level customer service, by correspondence, status confirmation, and responding to customer inquires

Coordinated purchasing of raw materials with suppliers and transportation to maintain uninterrupted production schedule

Negotiated terms with transportation suppliers

Investigated and resolved any material quality issues

Managed two installers and provided assistance to shop personnel and design team to ensure customer satisfaction

LEE SPRING COMPANY 11/2011-8/2016

Plant Buyer

Responsible for all purchasing needs for the MO facility.

Procured all maintenance and facility supplies

Excellence in collaborating with internal and external customers

Entered and maintained purchase orders for outside processing services

Designed and updated Excel spreadsheets

BULL MOOSE TUBE COMPANY 6/1997-9/2003

Materials/Scheduling Coordinator

Responsible for the Purchasing, Inventory, Production Planning and Scheduling of a $200 million mechanical and structural steel tubing company.

Managed and implemented effective supply chain policies, processes and procedures to fully integrate planning, purchasing and distribution to reduce plant downtime and product costs

Reviewed MRP signals on daily basis and made adjustments to ensure timely delivery of material, while keeping control of inventory

Provided daily direction and communication to plant employees to insure that customer orders, production schedules, and customer inquiries were handled in a timely and efficient manner

Negotiated contract terms and pricing for raw materials

Provided planning schedule to production personnel and senior management

Maintained and evaluated supplier delivery performance through vendor analysis program

Created and presented training seminars for corporate personnel

Traveled and transacted business in Canada

Education:

Lindenwood College, St. Charles, MO

Bachelor of Arts in Business Administration

Cum Laude

Professional Membership:

Former member of American Production and Inventory Control Society (APICS)

Software Skills

Experienced in several ERP systems, including Oracle, JD Edwards, and Syspro, as well as advanced proficiency in Microsoft applications



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