Customer Service Sales

ROSE RUSCH

**** ******* *** ********, **

*****

208-***-**** Cell Phone

I Live in Idaho

Email - *********@*****.***

SALES / CUSTOMER SERVICE SPECIALIST / TRAINER

Objective [ I m Ambitious Energetic, enjoy an environment laced with Challenges and

Opportunities. Service Oriented and like working with People of Integrity. Those Respectful

And Dedicated; with Commitment toward a common Goal of Excellence. Open, Upbeat, and looking to join a Winning Team

10/01/2017 to Cashier[Walmart] [Caldwell], ID Cashier and customer service

06/15/2018

11/01/2016 to Cashier and sales [Target] Nampa, ID seasonal for Christmas sales. Customer Service and stocking,cashier

12/31/2016

Summary of 8/15/2012 to [ Office Depot] [Boise, Idaho]

Qualifications 10/31/2014

Cashier and sales of Office Products [Customer Service and Sales] Process returns and assist customers in locating products.

Meeting and greeting customers as they enter the store and thanking them as the leave.

Customer service is my main priority.

Summary of 6/08/2010 to [ WalMart Super Center ] [Nampa, Idaho]

Qualifications 1/19/2012 Deli Associate

[ Exceptional Customer Service, Personal Assistance, Food Storage

Sanitation regulated, Equipment, Supplies, Kitchen Detail, Kept Clean and Orderly]

2009 to 2010 absence from work History --- 1 yr. medical rehab from accident

3 / 2004 to [ Alamo National Rent a Car ] Colorado Springs, Co.

3/21/2008 Vehicle Rental Associate

[ Customer Service: Assisting Customers with rental cars. Responsibilities included:

Selling coverage on vehicles and other optional services. Closing contracts and issuing credits as

Needed; keeping current inventory of available cars to rent. I consistently lead the Team in Sales and Customer Service satisfaction reviews

2002 to [ Walter Drake & Home Market Place ] Colorado Springs, Co.

2004 Customer Service / Billing Specialist

[ Placed orders for customers, processed paperwork for returned items,shipped replacement items for processing the appropriate credits;ensured customer service satisfaction with follow-up contacts ]

[ Adelphia Cable ] Colorado Springs, Co

2000 to [ Sales / Customer Service]

2002

Customer Service; working with Cable Television Accounts, and Service Providers; resolving

Problems including service outages, new service, transfers of existing service, disconnections and

Billing questions. Troubleshooting problems with converter boxes and sales of premium channels

Also, processed credit card payments and service adjustments. I was also responsible for notifying city offices throughout the west about outages

1998 to [ Penrose Hospital Sleep Laboratory ] [Colorado Springs, Co.]

1999 Office and Insurance Authorizer

Scheduled All sleep studies to be performed. Forwarded all information obtained to the

Correct doctor. Also obtained n Insurance Authorizations prior to the studies and performed other

General office duties.

9/1988 to [ Woodford Manufacturing ] [Colorado Springs, Co.]

4/1995 Order Processor

1984 to [ Cimmaron Materials ] [Colorado Springs, Co.]

1988 Customer Service / Order Processing

Customer Service and Billing. Balancing journals for purchases of building materials and office supplies. Reconciliation of journals and monthly reports. Processing applications for credit for new customers

Education 1977-80 Arcadia High School [Phoenix, Az.]

Graduated 6 months early

3.5 g.p.a.

1998 PPI Medical College [Colorado Springs, Co.]

Training for:

Health Unit Coordinator Secretary

Skills I know my way around basic office equipment

I m good with people, and learn quickly

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