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Sales Officer

Location:
Phoenix, AZ
Posted:
June 22, 2020

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Resume:

* * * * *

RESUME

JOANN LOCKARD, ESQ.

***** *. ******* *******

Villa No. 2141

Litchfield Park, AZ 85340

addz3i@r.postjobfree.com

*** / ***-****

HIGHEST EDUCATION:

Juris Doctorate Degree – Thomas Jefferson College of Law, San Diego, CA (Dec-1995) LICENSES AND AFFILIATIONS:

Attorney - Active Member of the California Bar Association (admitted Jul-1996) Real Estate Broker – Active License California Department of Real Estate Certified Senior Escrow Officer – California Escrow Association WORK HISTORY:

The Heritage Escrow Company – San Diego, CA

A First American Financial Owned Company (NYSE: FAF) February 2016 – June 2019

Consultant, First American Title Company – San Diego, CA A First American Financial Owned Company (NYSE: FAF) February 2015 – February 2016

Vice President, Chicago Title Company – San Diego, CA A Fidelity National Financial Owned Company (NYSE:FNF) July 1998 – January 2014

In all of the above positions I was a senior escrow officer, title insurance underwriter, settlement and closing officer, document specialist, trust accounting authority, banking administrator, internal and external auditing coordinator; I have extensive experience in all aspects of escrow, settlement, financing, and title insurance processing. My experience sphere includes all types of real estate transactions – residential, commercial, financing, bulk sales (business sales), mobile homes, foreclosures, multi-state processing, and more.

2 P a g e

My Responsibilities Included:

Providing risk management for consumer, agent, and corporate protections in the escrow, title, and foreclosure processes; establishing and enforcing best practices, policies, and procedures for opening, processing, and closing high volume and high liability sale, refinance, and foreclosure transactions.

Reviewing and providing legal opinions and solutions to staff and clients regarding issues that arose in the company’s processing of consumer sales, loans, and foreclosures in all genres of high liability real estate sales and refinances

Extensive review and extrapolation of pertinent information from corporate and real estate related contracts, documents, and exhibits for title insurance, escrow, and foreclosure requirements; and executing the tasks and orders pursuant to the terms and conditions of the contracts

Problem solving over title underwriting and title clearing issues regarding properties in escrow and foreclosure

Establishing and implementation of the auditing standards and review process of closed escrow, title, and foreclosure files for quality control and adherence to established company policies and procedures in processing consumer escrows

Supervising all day-to-day branch operations, personnel management, daily trust accounting and bank reconciliation management, and corporate/branch financial forecasting, budgeting, and P&L management

Writing company policies and procedures manuals; creating lesson plans and testing materials; teaching and training various levels of escrow, title, and settlement processes

Creating, implementing and enhancing paperless file processing for both in-house operations and direct-to agents, lenders, and consumers

Legal counsel over all internal operations escrow, title, and foreclosure

Supervising the sales and marketing representatives team

Establishing and supervising multi-state escrow, title and foreclosure processing from one central location

Providing monthly, quarterly, and annual reporting, forecasting, budgeting, and P&L management

I am proficient with Microsoft Word, Excel and PowerPoint applications, as well as several escrow and title software programs.



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