Anthony Regina

*** *********** **. #**

BENICIA, CA 94510

addywz@r.postjobfree.com

C: 707-***-****

OBJECTIVE

To work in a PC or Macintosh Environment

EDUCATION

Martinez Adult School September 1988 – December 1998

Martinez, CA

GPA 3.8/4.0

Basic High School Courses

EXPERIENCE

Bay Area IT Solutions (myself) September 2019 – Current

Self – Benicia, CA

Working with mobile devices and setting users up to work remotely via VPN connections. Working with Meraki, WatchGuard and Barracuda Firewalls. Repairing desktops and laptops broken hardware. Setup new hardware for users and connect them to network domains. Setup and configure NAS servers, Access points and other hardware.

EXPERIENCE

Sun Technologies Inc. August 2019 – September 2019

Macys.com, San Francisco

experience maintaining Macintosh software and hardware in a Publishing or Advertising related company. Must have working Knowledge of Adobe InDesign and Creative Suite CS in an OSX environment running Tiger and or Snow Leopard. Implement rollouts for new hardware and software installations, upgrades and other desktop support projects by developing project plans

Bay Area IT Solutions, Inc. Jan 2019 – August 2019

Self, SF Bay Area

Ran a Managed Service Provider servicing Financial, Construction companies. On-site and remote support, hardware builds. Managed security solutions via Cisco Meraki Firewalls, Cisco Umbrella, and security cameras. Mobile Device Management with MaaS360 from IBM. Macintosh work, data recovery, hardware replacements. Extensive experience with Windows Desktops and Laptops.

Complete Computers January 2010- – Dec 2018

Self, SF Bay Area

Worked as IT dept. for small businesses. Installed, configured and managed Small Business Servers, sold hardware and software and cloud solutions. Performed data transfers, data recovery, installed and configured cloud VOIP phone systems. Installed SaaS security solutions, hard drive encryption solutions. Installed and configured WatchGuard Firewalls.

Digital Realms November 2008 – Jan 2010

SF Bay Area

Performing virus and spyware cleanings, upgrading laptops and desktops with larger storage and additional memory. Instructing users in MS Office and Windows. Performed data recovery of crashed hard drives and accidentally deleted data. Configured VPN servers and accounts for users.

Network Engineer/PC Technician June 2008 – November 2008

ACR Computers Inc., Deland, FL

Built new servers in-house for company and customers. Transferred data from old servers to new servers. Configured AD user accounts and Group Policy. Built new desktops and laptops. Performed data recovery using On-Track. Repaired and upgraded existing systems. Performed all Macintosh work, repairs, upgrades, and data transfers. Performed repair of Windows OS due to damage from viruses and spyware using tools and OS Repair option. Configured SharePoint 3.0 services and sites on client servers. Configured VPN servers and accounts for users.

Office I/T Specialist October 2007 – June 2008

Apex Systems, San Francisco, CA

Worked with ticketing system to support 45 users in office as sole IT staff. Escalated tickets as needed for requests that required server admin interaction. Created and managed asset tracking for local office. Processed requests for new users that were hired, including assignment of laptops, and mobile phones. Used Oracle to purchase equipment that was requested by users in office and to purchase spare parts such as keyboards, mice, laptop batteries to reduce waiting time for users. Gave classes and worked with users on migrating from the old Atlas email accounts to their new Microsoft e-mail accounts. Moved blackberry users to Windows Mobile devices (requirement by Microsoft) and helped transfer contacts over as well as setup syncing to corporate email server. Setup projector as needed in conference room for meetings and visiting execs for presentations. Configured VPN servers and accounts for users. Configured a range of mobile devices for connection to MS corp. email servers.

Level 2 PC & Macintosh Support March 2007 – September 2007

GAP Inc., San Francisco, CA

Used ticketing system to provide level 2 supports to Windows 2000 users throughout GAP corporate environment. Repaired and upgraded legacy systems including diagnosing flaky components. Dealt with issues involving Palm, Blackberry and Treo handhelds. Was sole Macintosh technician and covered both corporate and studio locations. Imaged Dell systems using Ghost and Macintosh systems using Disk Utility built into MAC OS. Sole level 2 support for move of Old Navy to new corporate office to support 1000 users for a week during move. Setup and configured network printers and network connectivity issues.

Freelance Consultant July 2006 – February 2007

Self, Daytona Beach, FL

Built new servers in-house for company and customers. Transferred data from old servers to new servers. Configured AD user accounts and Group Policy. Built new desktops and laptops. Performed data recovery using On-Track. Repaired and upgraded existing systems. Performed all Macintosh work, repairs, upgrades, and data transfers. Performed repair of Windows OS due to damage from viruses and spyware using tools and OS Repair option. Configured SharePoint 3.0 services and sites on client servers. Went on-site to users locations such as home or business. Configured VPN servers and accounts for users.

PC Technician December 2005 – June 2006

ACR Computers Inc., Deland, FL

Provide Windows XP (Home and Professional), 98, 2000 and Windows ME, MS Office XP and other desktop support to customers. Support provided via phone, on-site and Pc-Anywhere. Repaired and upgraded current and legacy systems, including diagnosing flaky components. Fixed Macintosh hardware and OS X problems. Built new units, Desktops, Workstations, and Servers and Laptops. Installed and Configured Wireless Networks.

Performed Data Recovery with On-Track Data Recovery Software.1st member of staff to become A+ Certified. Performed data migration and hard drive upgrades in both desktops and laptops. Repaired OS from virus and Spyware corruption. Performed Macintosh Data Recovery and Data Transfers via Target Disk Mode over fire wire cable. Configured VPN servers and accounts for users.

Apple IS&T Internal Helpdesk July 2005 – October 2005

Volt Information Technologies, Elk Grove, CA

Contracted to Apple Computer IS&T Internal Help Desk. Reset passwords for user accounts, SAP Accounts, and voicemail boxes. Make in-house custom applications work again after upgrades via different methods. Transferred user accounts from old RSA Secure ID VPN to new Crypto Card VPN system and walked users through making settings changes on their systems so they were able to connect to new VPN servers.

PC Technician February 2004 – April 2005

ACR Computers Inc., Deland, FL

Provide Windows XP (Home and Professional), 98, 2000 and Windows ME, MS Office XP and other desktop support to customers. Support provided via phone, on-site and Pc-Anywhere. Repaired and upgraded current and legacy systems, including diagnosing flaky components. Fixed Macintosh hardware and OS X problems. Built new units, Desktops, Workstations, and Servers and Laptops. Installed and Configured Wireless Networks.

Performed Data Recovery with On-Track Data Recovery Software.1st member of staff to become A+ Certified. Performed data migration and hard drive upgrades in both desktops and laptops. Repaired OS from virus and Spyware corruption. Performed Macintosh Data Recovery and Data Transfers via Target Disk Mode over fire wire cable. Configured VPN servers and accounts for users.

Freelance Consultant March 1988 – November 2003

Self, SF Bay Area, CA

Built new servers in-house for company and customers. Transferred data from old servers to new servers. Configured AD user accounts and Group Policy. Built new desktops and laptops. Performed data recovery using On-Track. Repaired and upgraded existing systems. Performed all Macintosh work, repairs, upgrades, and data transfers. Performed repair of Windows OS due to damage from viruses and spyware using tools and OS Repair option. Configured SharePoint 3.0 services and sites on client servers. Went on-site to users locations such as home or business. Configured VPN servers and accounts for users.

Skills

Adobe Acrobat

Windows 9x-10

Server 2003

SharePoint 3.0

Exchange 2003

ActiveSync

SyncToy

Windows Terminal Server

Office 365

Ghost

Acronis

Clonezilla

Cisco, Crypto Card and WatchGuard VPN

MAC OS 7.x-10.6

VERITAS Backup

Multiple Anti-Virus Systems

Palm, BlackBerry and other Smartphone’s along with Window Mobile devices

Sonic Wall

WatchGuard Firewalls

Cisco Meraki

VOIP

On-Track Data Recovery

Hamachi

GoToMyPC

Microsoft Cloud Services

Diagnostic Software

FTP Software

SBS 2011

Server 2012 R2 Essentials

Server 2016

Certifications

CompTIA A+

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