CARMEN M. CASTRO

Maitland, FL *****• Home :407-***-**** Cell: 321-***-****•addyws@r.postjobfree.com

PROFESSIONAL SUMMARY

Bilingual in Spanish and English and communicate effectively in a wide variety of situations and with individuals from diverse ethnic/racial and professional backgrounds. A trustworthy professional who strives to achieve goals and meet deadlines. Strong work ethics and organizational skills. Prioritize to manage multiple assignments at once. Compassionate and dedicated with extensive education.

Soft Skills:

• Customer Service • Maintain Records • Scan Records • Excellent Communications Skills

• Medical Terminology • Inventory• Filing • Bilingual (Spanish) • Schedule Appointments • Fax

• Answer telephone, relay and take messages

Technical Skills:

• Data Entry • Microsoft Word • PowerPoint • Excel • Outlook • Type 50 Words

•AllScripts and Touch Chart

PROFESSIONAL ACCOMPLISHMENTS

Orlando Health Orlando, FL

HIM Analyst II 02/17/2020-Present

• Collect, restore and retrieve data from electronic medical records

• Merge patient information in system

• Read and interpret medical records

• Worked from spreadsheet to complete tasks

• Follow security and access control processes to ensure data confidentiality

• Follow medical records retention and destruction procedures to insure state guidelines.

• Explain key areas of law regarding medical record keeping.

Physician Associates Orlando, FL

Medical Chart Builder 11/20/2017-02/14/2020

• Build existing patient history records

• Build new patient history records

• Assist with recording patient demographics

• Merging duplicate medical records charts

Sodexo /Dr. Phillips Hospital Orlando, FL

Unit Clerk 02/07/17-11/07/17

• Create Spreadsheets when necessary

• Train team members with basic computer skills

• Copy and scan documents

• Assist with daily operations of the department

• Maintain team member files

• Prepare and create forms

• Multi-tasks such as photocopy, compile records, tabulating, post information

• Schedule interview appointments

• Conduct research when necessary

• Train team members with health and safety measures

• Create and update binders according to Dr. Phillips Hospital policy and procedures

• Utilized PowerPoint to create slides for departmental meetings and for training

Novitex/Contract Maitland, FL

File Clerk 01/10/2017-02/03/2017

• Search Files

• Identify files alpha and numerically

• Organize file records

4C Early Intervention Department/Contract Orlando, FL

Data Entry Clerk 09/14/2016-11/11/2016

• Utilize Enhanced Field System to enter records

• ScanDox System to scan records

• Synergy System to search records

• Excel Spreadsheet to keep track of scanned records

AeroCare Inc/Contract Orlando, FL

Medical Claims Clerk 01/25/16-06/13/16

• Prepare and process claim forms

• Call and verify denial reasons

• Print Charts to be reviewed

• Verified and completed paid or denied claims

AARP Foundation Orlando, FL

Payroll Clerk 03/7/2013-09/21/2015

• Prepare and process payroll information

• Prepare checks for office supplies

• Match order forms with invoices, and record the necessary information

• Code documents according to company procedures

• Comply with federal, state, and company policies, procedures, and regulations

• Check figures, postings, and reports

• Order office supplies

Pepsi Cola Company/Contract Orlando, FL

Administrative Assistant 11/2012-02/2013

• Filed Records; Data Entry; Assisted with reports

• Used computers to access and retrieve data

Seminole State College Altamonte Springs, FL

Office Assistant 08/2010-08/2012

• Greeted students; assisted with signing-in to center

• Informed the students the policies and services of the tutoring facility

• Answered phone; took messages; sort mail; open and closed facility

Seminole County Library/Contract Altamonte Springs, FL

Administrative Assistant 03/2010-07/2010

• Assisted job-seekers with online job searches

• Assisted applicants for unemployment compensation on the computer

• Continuing education courses, information about job fairs

• Assisted with in-house recruiting services

• Answered and routed phone calls

• Facilitated job-seekers with faxing and copying

EDUCATION

• Seminole State College, Associates Degree, Office Management Altamonte Spring, FL

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