JOE FATHINATHAN

Assistant Director of Food and Beverage DUBAI, UAE 009***********

DETAILS

Dubai, UAE

009***********

addywd@r.postjobfree.com

LINKS

Linkedin

SKILLS

Budget preparation and cost

analysis

Pre-opening OS&E and FF&E

procurement

F&B procurement and Stock

management

Menu design and pricing strategy

Creative cocktails skills

Resort VAT Implementation 2018

Excellent communication skills,

including written and public

speaking

Independent leader with strong

mentoring, supervisory, and

motivational abilities

Proficient in database, word

processing, and POS software for all

areas of hospitality marketing and

management

HACCP

Adaptability in high-stress

environments with ability to

maintain composure and high level

of professionalism

HOBBIES

Cocktail and beverage innovations,

Football, Following world culinary

trends and shows and Cinema

PROFILE

An energetic and passionate Food and Beverage Manager with over 15 years of hospitality experience and 13 years in the Middle East. Focused on guests’ needs aiming to continuously improve service standards, quality and profitability. Always welcoming new challenges, ready for changes and have an ability handling various types of hospitality business. Business and revenue oriented, aware of hospitality culture and able to adopt to new projects. Proven effectiveness in multitasking in a competitive, challenging and fast paced environment. Positive in abilities to achieve Food and Beverage Department financial objectives and to contribute to the success of Food and Beverage Team.

EMPLOYMENT HISTORY

Cluster Assistant Director of Food and Beverage at Accor - Grand Mercure / Ibis styles, Dubai

September 2019 — Present

The Cluster located in Al Garhoud consists of two hotels for a total of 712 keys. The upscale Grand Mercure Hotel & Residence offers 257 rooms and 104 serviced apartments, a Specialty Restaurant, an All-Day Dining Restaurant, Coffee Shop, SPA, Fitness Club, two swimming pools and a Conference Center. The Ibis Styles features 351 modern and stylish rooms, an All-Day Dining restaurant and a Meeting room ; opened in February 2020

• Responsible for Food & Beverage operation of both properties

• Functioned and promoted hotel properties through Kiosk at "DAFZA"

• Estimates and manages procurement from all supply chains for both properties

• Managed pre-opening OS&E/ FF&E

• Lead pre-opening F&B SNAG list addressing faults to maintenance and constructions Team

• Designed outlet menus and finalized menu costings for both properties

• Prepared F&B SOP's for the Cluster

• Developed and monitored the plan for the Restaurant and Cafe dining areas as per Dubai Municipality and DHA instructions during COVID -19

• Handled post quarantine guests’ stay in the property and executed the plan to deliver meals, maintain personal hygiene, self-protection training (PPE) on a daily basis

• Market research and assessment of F&B competitors

• Prepared annual and monthly budgets and cost analysis

• Pre- opening Team training and performance reviews Outlet Manager - The World Eatery, Pool Bar and Gelati Café at Accor - Sofitel the Palm, Dubai

December 2017 — June 2019

5-star Polynesian Beach Resort on Palm Jumeirah combining chic Polynesian design with French flair. 361 rooms and suites, 182 serviced apartments, 4 private luxury villas with private pools and butler service. 14 restaurants and bars, 6 swimming pools, a state of the art So SPA, 2 tennis courts, 500m private beach, water sports, a Kids’ Club, Conference and Banqueting facilities including 8 meeting rooms and a 815 m3 Ballroom accommodating 700 guests and a spacious outdoors banqueting area with a sea view.

• Handled TWE- All day dining, Pool bar, Food truck and Gelati operations together

• Increased Profit Margin of selected menu items at The World Eatery in by 15% by switched to a local supplier with lower ingredient costs

• Prepared and forecasted monthly / yearly P&L

• Launched and lead ACCOR F&B Loyalty pilot program for the resort

• Lead the project of the Resort value added tax implementation in 2018

• Worked directly with Assistant Director of F&B by creating promotions and reports

• Represented resort EXCOM meetings in the absence of F&B director

• Cooperated with the outlet Chef in developed menu specials, buffet themes, a la carte menu, and Pool bar menu

• Created and implemented effective Marketing Plan and promotional activities, such as Mixology trolley

• Yearly Vacation Planner was done as per yearly business volume and requirements

• Identified and developed talents within the team for future potential growth within the group Assistant Outlet Manager at Accor - Sofitel the palm, Dubai July 2014 — November 2017

1. All Day Dining – Manava

2. Signature Seafood Restaurant – Moana

3. American and Italian Deli - Bottega

4. Signature Steak Restaurant – Porterhouse

• Made evaluations and provided a summary of business solutions for each outlet to F&B Director

• At All Day Dining Manava handled large volume of breakfast covers - up to 800 breakfasts daily, as well as large lunch and dinner groups

• Took a creative part in festive events at Manava – Iftar and Eid Dinners, Christmas Brunch

(created a special Glühwein counter), New Year’s Eve, Valentine’s Day and Easter Brunch

• Re-designed and extend All Day Dining Mobile Bar and Coffee Station set up that increased the speed of beverage service at large volume breakfast operation

• Lead Lobster Ink Online Hospitality Training Platform at the Resort and achieved No 1 ranking in Lobster Ink Pilot Program among ACCOR - LUB (Luxury upscale brand hotels in the world)

• Conducted ambassadors’ performance reviews on and yearly appraisals

• Developed Departmental Trainers and assigned training responsibilities

• Modified Bottega Bar display and as a result achieved 10% increase of the beverage revenue

• Reduced inventory variance to zero after taking over the Porterhouse and the Team achieved 93 % at cash integrity audit

• Successfully handled high-profile group events at Porterhouse, such as Porche and Master Card events

• Managed EURO 2016 Live telecast at Porterhouse Sports Bar and made it a successful event

• Scheduled and streamed Live sports events at Porterhouse Sports var, tailoring specific beverage promotions for each screening

• Launched Happy Hour promotion and trained the Team Assistant Bar Manager - Koubba bar at Jumeirah - Madinat Jumeirah, Dubai January 2013 — May 2014

• Managed 20 colleagues and ensured the optimal manpower planning in the outlet

• Presented the monthly P&L report and promotion and marketing plan

• Prepared the Outlet’s CAPEX forecast and drafted it in the yearly budget for the F&B Manager

• Achieved the highest revenue in the history of Koubba Bar – AED 1m 723k

• Hold regular Departmental meetings and organized the Team ensuring that the required standards are achieved and maintained

• Addressed complaints and resolved problems with both staff and customers

• Launched new ideas which resulted in increased revenue and growth by 40%

• Assisted with ordering and inventory, maintaining and stocking all bar items Team leader at Jumeirah - Madinat Jumeirah, Dubai January 2010 — December 2012

• Participated and executed the following events at Souk Amphitheater - Chili crab festival, Halloween festival, Festive market during Christmas, Champions league football live telecast

• Ensured control usage of all Food and Beverage items and appropriate usage of equipment, tools and service equipment

• Take over the outlet operation during managers vacation or day off

• Controlled beverage variances and follow the inventories with bartenders

• Trained new colleagues on beverages and cocktails

• Prepared colleagues’ weekly schedules

• Controlled standards, performance, employees conduct, sanitation according to established policies

• Assisted in completing and conducing performance evaluation for all colleagues

• Involved in the recruitment of new staff

• Ensuring all administrative and IT records are entered and updated correctly

• Providing prompt and accurate information on individual performance Bartender / F&B associate at Marriott Starwood - Westin and Le meridien- Mina Seyahi, Dubai

March 2007 — December 2009

• Participated and won the World class - Raising the Bar competition at Westin

• Part of the pre- opening of the hotel and bar at Westin Mina Seyahi

• Invented and created new cocktails following new beverage trends and guest requests

• Reduced spoilage and reduced inventory variances

• Increased the average beverage check per customer up to 15%

• Followed the guests consumption trends and established good up selling of the most popular martinis, cocktails, wines and spirits

• Provided training for new bartenders

• Responsible for dispensing drinks for Pool service, Beach service and Restaurant according to the agreed

• Organized Bar set up during special VIP functions on the beach

• Responsible for adherence to the Finance Department requirements; liaising with Cost Control; maintaining the adequate par stock and daily inventories

• In charge of cashiering team

• Responsible for reviewing beverage menu on monthly basis, introducing new beverages for the special functions, theme dinners and media promotions EDUCATION

Diploma in Hotel Management & Catering Technology, Madurai community college, Madurai

June 2001 — August 2002

Completed Diploma in Hotel management & Catering technology and scored "O" grade Diploma in computer applications, SCA

May 2000 — May 2001

COURSES

The 7 Habits of Highly effective people, ACCOR

February 2019 — February 2019

PIC, DM

February 2020 — February 2020

Lobster INK, ACCOR

August 2014 — November 2014

WSET - Level 2 professional certificate in spirits, WSET February 2013 — February 2013

Leadership training, Jumeirah Hospitality

April 2011 — April 2011

Task trainer, Jumeirah Hospitality

May 2010 — May 2010

WSET - Level 1 professional certificate in Wine, WSET April 2009 — April 2009

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