Food and beverage service

CAREER OBJECTIVE

To occupy a Waitress position in a

leading company with great

strength, where I can utilize my

skills, experiences, knowledge,

develop as a proactive person with

leadership and work hard to

rapidly achieve organizational

integration, easily assimilate job

requirements and organizational

goals. My commitment is to

perform every task with

responsibility, honorability and

my best effort effectively.

Building 3422, Road 2142, Block

321, Gudaibiya-Manama

+973-********

***********@*****.***

NI MADE ARTA YANI

WORK EXPERIENCES:

Swiss Belhotel Seef, Kingdom of Bahrain

Position: Waitress

09th

January 2019 - 12 March 2020

Duties & Responsibilities :

! Provide excellent customers service that promote satisfaction. Greet customers and present menu.

! Make recommendations or share additional

information upon request

! Arrange table settings and maintain table clean and tidy.

! Use established food handling and serving

techniques.

! Re-set and prepare table for customers including decoration, condiments, napkin, utensils, refreshed water glasses, dealing with spills.

! Comply with safety, health and hygiene policies and procedures.

Bintang Bali Resort, Bali Indonesia

Position: Waitress

10th

November 2017– 31 December 2018

Duties & Responsibilities:

! Greet the guests as they are arrive and escort them to their table.

! Informs guests about the special items for the day and menu changes if any.

! Suggest food and beverages to the guests and also tray to up sell.

! Take food and beverage orders from the guests on the order taking pads or on the handheld Poin of sale

( POS ) system.

! Obtaining revenues, issuing receipts, accepting

payments,returning the change.

! Communicate to the guest and provide assistance

with their questions.

! Observes the guests and ensures their satisfaction with the food and service.

Duty Free Bali Airport, Bali Indonesia

Position: Sales Associate

18th

July2015-October 2017

Duties & Responsibilities:

! Greeting customers, responding to

questions, improving engagement with

merchandise and providing outstanding

customer services.

! Operating cash registers, managing

financial transactions and balancing

drawers.

! Directing customers to merchandise

within the store.

! Increasing in store sales.

! Introducing promotions and opportunities

to customers .

! Cross- selling product to increase

purchase amounts.

Padma Resorts Legian Hotel, Bali Indonesia

Position: Daily Worker

December 2014 – June 2015

Duties & Responsibilities:

! Greetting the guests and escort to their table

! Present the menu food and beverage

! Taking orders

! Served the food and beverage

! Handling breakfast, lunch and dinner

! Check the guests satisfaction

EDUCATION

Diploma in Hotel & Tourism Management

PERSONAL DETAILS

Gender : Female

Civil Status : Single

Nationality : Indonesia

Religion : Hindu

Birth Date : 19 June 1993

Birth Place : Bali, Indonesia

Height : 160 cm

Weight : 48 kg

SPECIAL SKILLS

" Good English communication skills, speaking and writing

" Computer literate (MS Word, Excel, and Outlook)

" Speaking Chinese Sales Experience ( Basic )

REFERENCE

Available upon request

DECLARATION

I hereby declare that the details mentioned above are true and correct to the best of my knowledge and belief.

Ni Made Arta Yani

Applicant

Contact this candidate