Assistant Manager

•

Tel: +918*********.

Skype id : gauravsd*

addyo1@r.postjobfree.com

Languages spoken fluently: English and Hindi

Nationality: Indian

Current location: INDIA

Highly effective and dynamic personality with experience specializing in staff development and maintaining excellent customer and employee satisfaction. Offering an array of skills in logical problem solving, streamlining business operations, cross-functional collaboration and team management. Record of accomplishment for successfully multi-tasking in dynamic environments. AREAS OF EXPERTISE INCLUDE

PROFFESIONAL EXPERIENCE

Currently Working with “OPHELIA” ( HIGH END MEDITERRANEAN EUROPEAN RESTAURANT ) in ASHOKA HOTEL DELHI as ASSISTANT FOOD AND BEVERAGE MANAGER .

Past Work Experience

Four Seasons Hotel Maldives Landaa Giraavaru ( March 2019 - August 2019) and Four Seasons Hotel Dubai, UAE • January 2016 – February 2019 ( Pre-opening ) 5 Star Hotel in ForbesTravel Guide Magazine 2018

Tasked with Managers, Supervisors, Captains, Servers, and Assistant Servers guaranteeing compliance with all hotel policies and procedures. Implement changes in procedures to the outlet which

• Supervision & Leadership

• Customer Relations

• Strategic Menu development

• Achievement of food sales,

beverage sales, labour cost

and profitability

Inventory Control

Training and Development

Budget planning

Menu Engineering

Completion of guest follow

up calls on timely basis

Handle all Food and

Beverage inquiries

Pre-opening

Time Management

Glitch Recovery

LQA Standards

Michelin Star Experience

WSET 2 level completion

Monthly Forecasting

Assist in Menu planning

and pricing

established improvements in logistics and enhanced the efficiency of the work environment.

Part of pre-opening team in Dubai Four Seasons DIFC and opened 2 highly effected restaurants and bars under Michelin Star Chef ( Chef Michael Mina ) . Key Accomplishments

• Coordinated with the Food and Beverage Director and Resort Manager to generate necessary paperwork regarding Scheduling, Daily Activities, Glitch Recovery reports, Training's, Staff outing, Menu Engineering, Avero Status, Daily Log Book, Hiring, Promotions, Monthly service meeting, Market Analysis and Hygiene Standards .

• Co-ordinate with other departments in day to day operations .

• Participation at weekly F & B meeting and Departmental Head Meeting .

• Supported guest satisfaction efforts by addressing issues and concerns professionally, effectively, and within a timely manner.

• Conducted monthly inventory with stewarding department and worked with purchasing department to obtain items as needed.

• Help in Budgeting and forecasting and reduce the number of glitches by taking immediate actions .

• Worked with Jean Georges Restaurant by Chef Jean Georges Vongerichten ( 3 Michelin Star ) at Four seasons Resorts Jumeirah Dubai as Pre Opening Team from April 2015 - December 2015

• Worked with Degustibus hospitality pvt.ltd (ITALIAN RESTAURANT CHAIN) which is headed by INDIGO in INDIA as CAPTAIN in Pre Opening Team from ( NOV 2013 – MAR 2015).

• Worked with Double Tree by Hilton, Gurgaon India from (1st Feb 2013 - OCT 2013) as Team professional in Food and Beverage Department.

• Worked with THE AMAN HOTEL, NEW DELHI INDIA from (Sept 2011 - Jan 2013 ) as Pre opening team in Food and Beverage service Department.

• Completed 6 months of Industrial training experience in PARK PLAZA, Jodhpur India from (15th Sept 2009 - 10th Feb 2010).

PROFESSIONAL EDUCATION

• Completed 4 years degree program in Bachelor of Hotel Management & Catering Technology from Kukreja Institute Dehradun (2008-2012) India .

• Completed WSET (Wine $ Spirit Education Trust London), ( Certification of 2 level in Wines $ Spirits ) with Distinction plus Merit (88%) from Dubai .

• Completed Basic Bartending course from BOTTOMS UP ACADEMY Dehradun India.

• Senior Secondary High School from T.R.M.PUBLIC SCHOOL, India

• High School from T.R.M.PUBLIC SCHOOL, India.

Extra Curricular Achievement

1.Best employee of the month award .

2.Completed STCW course and obtain seaman's book from Dubai . Always willing to work with dedication & sincerity to the satisfaction of organization.

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