YVONNE TSHEGOFATSO MOSIATLHAGA

CONTACT

*** *** * ************, ******* 2725

(Willing to relocate)

+277*-***-****/ +277*-***-****

addymp@r.postjobfree.com

PERSONAL INFORMATION

Date of Birth: 05 June 1997

Nationality: South Africa

Marital Status: Single

Own Transport : Yes

Languages: English, Afrikaans, Sepedi

Notice period: Immediately

Health: Good

Gender: Female

Drivers License: Code 08 (B)

SKILLS

Computer Skills:

Microsoft office Word

Microsoft Excel

Microsoft PowerPoint

Internet and Emails.

Professional Skills:

Well organised, and be able to prioritise work in an efficient manner.

Providing high quality Customer Service.

Good level of numeracy.

Good at juggling tasks and prioritising.

Impeccable telephone manners.

Resolving and managing queries to closure.

Calm and composed under pressure and able to work to tight deadlines.

Ability to work within a busy and demanding team environment.

Able to work with minimum amount of supervision and on own initiative.

Ability to communicate effectively with a wide range of customers.

Proven aptitude for dealing with customer complaints.

Dealing with customers Face to Face.

Fully aware of the importance of data security and relevant legislation.

Prospecting for sales leads.

Able to identify and act upon potential sales opportunities.

Treating each employee as an individual and showing concern for their welfare, aims and career development.

Always discreet in the handling of sensitive and confidential customer, staff or business data and information.

Open to constructive feedback & always listening carefully to what employees have to say about the company.

REFERENCES

Contact Person: Mr Vorster (Principal)

Work: Laerskool Coligny

Contact Number: 018*******

Contact Person: Mrs Shumirai (Lecture)

Work: IIE Rosebank College Braamfontein Campus

Contact Number: 073*******

Contact Person: Kelesepetse Mosiatlhaga (CEO)

Work: Mosia's Bakery

Contact Number.: 063*******

PROFILE

A pleasant, professional and proficient Administrative Clerk, General Assistant, Receptionist and a Customer Service provider who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and I will go out of my way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and I am someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastically, mind open, innovative with high impact communication person who is having lot of dreams ahead and build a name for myself, being an example to people around me is what I desire and wake up for. I-am a people’s person who strives for the best. Right now I am looking to work for a company that offers excellent opportunities for personal and professional development and that company is yours.

WORK EXPERIENCE

LAERSKOOL COLIGNY

ADMINISTRATION ASSISTANT

01 FEBRUARY 2019 - UP TO DATE

Understanding and reviewing the way the school and all its departments function.

Taking into account each teacher’s workload and extracurricular activities when developing class schedules.

Conducting research on professional and ongoing learning workshops and sharing these opportunities with teachers and other staff.

Attending meetings and scheduling appropriate staff team building sessions.

Ensuring fair allocation of budget and resources.

Keeping track of student successes and failures and preparing appropriate interventions.

Managing the SASAMS system

Managing school security, caretakers, and other ground staff.

Assisting with the hiring, recruitment, training, and onboarding of new teachers.

Establishing and maintaining good relationships with parents, students, and staff at other schools.

Preparing and submitting drafts of proposals, financial reports, and other documents.

Establish proper control procedures for purchase and issue of stores.

Daily monitoring of inventories and annual physical stocktaking.

Maintenance of Fixed Assets Register.

Overall supervision of Boarding Houses, Academic Buildings, Gardens and Grounds and Office.

Arrangements for all School functions and Society meetings.

RECEPTIONIST

Greet clients and visitors with a positive, helpful attitude.

Assisting clients in finding their way around the office.

Announcing clients as necessary.

Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.

Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.

Preparing meeting and training rooms.

Answering phones in a professional manner, and routing calls as necessary.

Assisting colleagues with administrative tasks.

Performing ad-hoc administrative duties.

Answering, forwarding, and screening phone calls.

Sorting and distributing mail.

Hiring, managing and developing the junior administrative team.

Provide excellent customer service.

Scheduling appointments.

DATA CAPTURE

Compile, sort and organize data to be entered into the databases or electronic files.

Input text and data from documents into spreadsheets, databases or electronic files.

Input all sensitive data and accounting information into the databases and electronic files.

Pay attention to details and input data correctly and accurately.

Crosscheck and verify data keyed into the databases for accuracy.

Correct incorrectly entered data.

Maintain and update workflow record regarding work completed and work pending.

Assist other administrative staff in filing, xeroxing, typing and other tasks as necessary.

FILING CLERK

Sort, organize and maintain office records accurately.

Streamline document filing process ensuring their availability at all times.

Check all incoming material and categorize either on the basis of content or alphabetically.

Ensure all new documents and paperwork are filed and logged properly in the system.

Handle all enquiries related to paperwork/documents.

Index documents with numbers or codes before filing.

Remove or discard outdated documents as per the company file maintenance procedures.

Mange document structuring to ensure easy finding and retrieval when required.

Manage all user requests related to document positioning, finding and retrieval.

Maintain the record of the documents filed and removed.

Inspect the filing section periodically to ensure records are categorized properly and are being maintained in a good condition.

Take necessary steps to place documents in storage receptacles.

Maintain a log of all outgoing files to ensure documents are returned in time.

Digitize all necessary documentation and store in electronic systems.

Classify information logically on the basis of use, content, purpose etc

Maintenance

Ensure proper maintenance of all buildings, furniture, equipment and grounds.

Monitor daily maintenance work executed by maintenance department.

Ensure continuous water supply and electric power.

Ensure daily general upkeep of campus.

Personnel

Maintain service records of all employees.

Institute proper service rules for all categories of staff.

Sanction leave as per rules for all administrative and maintain up to date leave records.

Handle all matters of show cause notices, charge sheets, enquiries etc.

Liaison

Maintain close liaison with local authorities useful to the school’s smooth functioning.

EDUCATIONAL BACKGROUND

HOËRSKOOL KLERKSDORP

MATRICULATED

GRADE 12

Subjects:

English

Afrikaans

Business Studies

Economics

Tourism

Mathematics

Life Orientation

Year Completed: 2015

TERTIARY INSTITUTIONS

IIE ROSEBANK COLLEGE

Qualification: IIE HIGHER CERTIFICATE IN OFFICE ADMINISTRATION

Year Obtained: 2018

Contact this candidate