MUHAD CHANGARANCHOLA

: **** 773-***-****

: 009**-********

: addym5@r.postjobfree.com

CAREER OBJECTIVE

To be a part of the top management in a professional organization where there will be scope for improvement through continuous learning using my experience, hard work and self-determination.

EXECUTIVE OUTLINE

A result oriented professional with 2 years of experience in travel and ticketing Administrations.

Keen customer centric orientation with excellent communication skills and ability to interact effectively with personnel at all levels.

Skilled in analyzing market trends and developing various business development initiatives and formulation of Sales & Operations strategies.

ORGANISATIONAL EXPERIENCE

Worked at Calicut International Airport As trainee for one month (Handling Passengers)

Worked at IGI International Airport Delhi for six month (customer service agent)

PKM TRAVELS & YASEEN HAJ GROUP: PKM Travels is one of the leading IATA Travel and expense management companies in India, offering a complete range of services to corporations.

AL FAROUK TRAVELS : Is one of the leading travel company in Sultanate Of Oman, Which handling most of all arilines for ticketing,Also handling all kind of visas and Tour packages too.

JOB PROFILE: Worked as RESERVATION & TICKETING Staff, DEC 2014 – JUL 2016

Ticketing

Preparation of Daily ticketing reports

Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.

Develops relationships with client personnel that foster client ties

Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

COMPUTER SKILLS

Amadeus, Abacus and Galileo Airline ticketing and reservation softwar

Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP and Windows Vista.

MS Office (Excel, Word, PowerPoint, Outlook)

EDUCATION QUALIFICATION

HIGHER SECONDARY: Completed Higher Secondary.

SSLC : General Education Department, Government of kerala.

ACADEMICAL QUALIFICATION

DIPLOMA IN IATA/UFTAA FOUNDATION & EBT COURSE

PERSONAL SKILLS

Analytical skills

Team Player

Leadership Skills

Communication skills

Customer Oriented

Initiative skills

PERSONAL DOSSIER

FATHERS NAME : Kunhi mohammed kutty . c

DATE OF BIRTH : 10Th JUN 1994

PERMANENT ADDRESS : Changaranchola House

Randathani Post

Malappuram District

Kerala 676510

India

LANGUAGE KNOWN : English, Malayalaml,Hindi

MARITAL STATUS : Single

CONTACT NO (INDIA) : 009***********

DECLARATION

I here by declare that the above given details are correct to the best of my knowledge

Place : Randathani Muhad.c

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