Tourism and hotel management
Resume:
Apio Immaculate
Was in training in all departments of a hotel
I am a self-motivated lady, trust worthy, hardworking and optimistic and ready to work while following the company's rules and regulation in order to acquire its objective.
WORK EXPERIENCE
July 2019 - October 2019
Was in training in all departments of a hotel
National forestry Authority
Housekeeping
This included cleaning the rooms, providing beddings in the rooms, changing beddings whenever need maybe, cobwebing the ceilings, providing room services
Food and beverage services
Laying tables, taking orders, clearing bills, clearing the guest tables, serving both drinks and food to clients, washing plates. Food production
Preparing all kinds of tea, preparing fast foods, making juice and smoothie.
Front desk services
Welcoming clients, assisting clients on different departments of the hotel, represent the hotel, acting as the manager, problem handling and solving issuing payment receipts, clearing visitors, Tourism department
Tour guided walks, nature interpretation, birding, organizing trips, travel adviser booking tickets and making hotel reservations September 2018 - October 2018
Was in training in all departments of a hotel
Nile view casino
Worked in all sections of a hotel and thus food production, food and beverage service, housekeeping, laundry and front office December 2016 - August 2017
Service personel Pitstop longue
Serving clients according to there orders, clearing the table and billing them, welcoming and selling the company through exhibiting good customer relations
December 2014 - February 2015
Sales representative Atim Harriet
Record keeping, stock taking, delivering service to clients, making orders for sale
December 2014 - February 2015
Sales representative Atim Harriet
Record keeping, stock taking, delivering service to clients, making orders for sale
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Curriculum Vitae - Apio Immaculate March 2020
Empowered by
EDUCATION
2017 - 2019
Diploma
The Uganda Hotel and Tourism Training Institute Jinja 2016 - 2017
UACE
Jinja Progressive Academy Jinja UACE
Sports
2011 - 2014
UCE
Mother Kevin SSS
Scouts and sports
2004 - 2010
Certificate of Primary Education
St. Moses Primary School
Curriculum Vitae - Apio Immaculate March 2020
Empowered by
SKILLS
Acting
Bartending
Bed making
Billing
Billing customers
Cleaning
Cooking, food preparation
Corporate social responsibility
Customer comfort and safety
Customer service
Customer transportation
Customs clearance
Efficiency
Food and beverage
High work ethic
Hotel room care (cleaning, preparation)
Interviewing
Labour/employment law
Motivational skills
Office reception
Office tools: Word, Excel, Outlook
Order processing
Personnel administration (working hours, holidays) Planning and scheduling
Presentation skills
Press relations
Problem solving
Punctuality
Receiving and welcoming guests
Reception and registration (hotel, event)
Reporting
Room service
Scheduling
Singing
Supply and inventory management (restaurant)
Table setting
Team leadership
Ticket sales and control
Tourist guiding
Travel planning and reservations (leisure, business) LANGUAGE SKILLS
Luo
German
English
Luganda
Swahili
Curriculum Vitae - Apio Immaculate March 2020
Empowered by
Curriculum Vitae - Apio Immaculate March 2020
Empowered by
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