Cash Handling Customer Service

Cynthia Reetz

*** *** ***, *******, ** *****

608-***-**** **********@*******.***

Objective

Motivated administrative professional with 30 years of experience possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions.

Education

Pioneer Westfield High, Westfield, Wi

Diploma, 1978

General Office Studies

Member of the FBLA Club and received a Letter

Experience

April 2018 – Current

BWP Fresh Market Express- Customer Service – Baraboo, WI

Cash handling, Data Entry for Bookkeeping, Balance Cash Drawers, Verify Receipts, Answer telephone and transfer calls as needed, keep coffee area clean, stock coolers with Merchandise. Check in shipments from Vendors

June 2017 – January 2018

Easton Motors/ Creative Finance – Receptionist –Wisconsin Dells, WI

Answered multi line telephones, processed loan payments, entered title info to show lien holder as Creative, filing, cleaning office, sent out monthly statements, delivered certified mail to post office.

September 2013- to June 2017 2nd Assistant Front End Manager Menards

Provide excellent customer service

Assist guests with price checks, returns, exchanges, and checkout

Assist in stocking shelves and returning merchandise to the shelves

Settle cash drawers / safe and do bank deposits

Process NSF Checks / Post Government Payments to correct account

Order office supplies

Print Paperwork for departments

August 1990 to March 2015 Yard Administrator- Alter Trading Corporation.

weigh in and out trucks on the scale that bring in scrap metal

provide follow up support to the General Manager, attend meetings

Ensure payments are properly paid to the customers in cash or check or pay card

Prepare reports for fuel usage, bills for accounting, verify time punches for employees

Enter trip ticket information from drivers

Prepare price sheets that go out to customers when scrap prices change

Set up new customers accounts

Process correspondences, file, provide telephone support

Dispatch Trucks, schedule other trucks for coming in and picking up scrap

Fill out accident reports, keep up with OSHA log, help with safety issues

Skills:

Cash handling expertise, advanced clerical knowledge, rapid data entry skills, professional phone etiquette, Goal oriented, Excellent time management skills, Microsoft office, detail-oriented, basic bookkeeping, general knowledge of some HR skills,

Awards & Acknowledgements

Belonged to FBLA in High School and received Letter

Volunteered for Big Brothers Big Sisters of Marquette County

Received Service Hero cards for Good Accomplishments from Menards GM

Volunteered at Head Start Center and also took the Class for Child Care Certification

References:

Connie Nehls Risch Donna Wemette Dawn Kraintz

17048 Patch Hill Dr 423 W. Seward St 188 Rose Ave

Viola, WI 54664 Poynette, WI 53955 Fond du lac, WI 54935

608-***-**** 608-***-**** 920-***-****

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