Bennious D. Smith 619-***-**** addyfq@r.postjobfree.com

SUMMARY

10+ years of professional experience in customer service.Able to successfully work individually and with a crew and may oversee crew members as appropriate. Flexible availability includes days, nights, weekends, overtime, and holidays as well as varied and intermittent and emergency shifts. QUALIFICATIONS

Active Listener Outstanding Patience Medical Clearance Eligible

Ability To Use Positive Language Knowledge Retention Interpersonal Skills

Basic Computer Skills Safety Trained Emergency Service Trained

Task Prioritization Techniques Creative Solution Finder Naturally Charismatic Leader

Accountable Time Management Dependable Punctual Attendance Calm Under Pressure DELIVERABLEs

validate passes, operate radio, make announcements, and enter announcements into automated systems

Keep accurate records of customer interactions, resolving complaints, inquiries, or comments, as an action taken

Assist with directions, information, rules and regulations; assist with emergency situations

Provide special assistance to people in need

Complete paperwork including, occurrence/incident reports, audit counts, methods of payment plans, and log books

EXPERIENCE

Debris Abatement Crew Lead Northern CA Construction Training (NCCT) 2019 – 2020 Community Outreach Advocate God’s Extended Hand 2001 – Present Facilities Service Person San Diego Metropolitan Transit System 2001 – 2002 Bus Driver San Diego Metropolitan Transit System 2000 – 2001 Sanitation/Operations Technician County of Sacramento 1996 – 1999 Bus Operator Sacramento Regional Transit District (SacRT) 1989 – 1994 Coach Operator Greyhound 1987 – 1989

EDUCATION and TRAINING

Biology/Allied Health Associate of Science Degree San Diego City College Liberal Arts Associate of Arts Degree San Diego City College Bachelor of Arts Degree (Dance/Nutrition in Progress) Ohio State University High School Diploma Scott Jessup High School