Sukhbeer Singh Gohlan

***-*** ***** ***** ********, Manitoba R2P 0W7

Email ID: addycp@r.postjobfree.com C: 204-***-**** OBJECTIVE

• To obtain a position at your organization and provide excellent customer service by implementing the knowledge in the practical world and gain the experience of professional environment.

HIGHLIGHT OF QUALIFICATIONS

• Analytical and detail-oriented professional with experience in coordinating, planning, and supporting daily operational and administrative functions to excel in customer service role.

• Developed skills and knowledge to work in professional environment while pursuing Hotel and Hospitality Services Certificate Program- Event Planner from Louis Riel School Division.

• Performed well under pressure in fast-paced environment.

• Worked independently and as part of a team.

RELEVANT SKILLS

• Engage customers to encourage purchases by provocative sales.

• Ability to delegate task as needed.

• Ability to make good judgements by analyzing customers’ needs.

• Prioritize work with ability to multitask in a busy work environment. EDUCATIONAL BACKGROUND

Hotel and Hospitality Services Certificate Program (Event Planner) Louis Riel School Division April 29, 2019 to February 18, 2020 Winnipeg, MB

• Front Desk Clerk, Housekeeping Room Attendant, Food and Beverage Server, Event Coordinator Grade 12

Central Board of Secondary Education March2017 - May 2018 Indore, India

Grade 10

Central Board of Secondary Education

Indore, India 2015 - May 2016

PROFESSIONAL EXPERIENCE

Volunteer (work practicum)

Guest service attendant/front desk clerk December 2019 - January 2020 Holiday Inn Airport West

Winnipeg, MB

Heavy Duty Mechanic

Centerport Truck and Trailers July 2019 - November 2019 Winnipeg, MB

Office Assistant June 2017 - December 2018

Incisive Training Centre

Indore, India

• Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, returns processing and purchasing.

• Respond to customer inquiries in person and over the phone.

• Demonstrated flexibility and superb work ethic in addition to primary office responsibilities.

ADDITIONAL CERTIFICATES:

• Manitoba Service Excellence 2019

• Winnipeg BEST Ambassador Program 2019

• Smart Choices - Responsible Service Certification 2019

• Workplace Hazardous Materials Information Systems (WHMIS) 2019

• Occupational Health and Safety Basics 2019

• Emergency First Aid and CPR Level C with AED 2019

• Professional Telephone Skills 2019

• Team Building and Conflict Resolution Skills 2019

• Food Handlers Certification 2019