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CAREER OBJECTIVE

An energetic and enthusiastic employee with well-developed modern technology skills. I possess hard working strategies for pursuit in excellence, superior and management skills, outstanding talent in team work and higher self-confidence to into the goals and plans. I am searching for position that allows me to do develop talent in my occupation and carry on my further studies while holding the responsibilities in my career.

PROFESSIONAL EXPERIENCE

1. Add mind Group (White Dubai) – UAE - Office girl/Runner 2016 January to present

Key Roles and Responsibilities: (office girl 1st shift)

● cleaning the office space, arranging meeting room.

● Making tea, coffee for office staff.

● Photo copying, filing office documents.

● Receiving delivery items.

(Runner 2

nd

shift)

● Assist co-workers with disposal and re-stocking inventory.

● Making all guests feel welcome, valued and special,

● Cleaning bar tables,glasses,ashtrays,ice buckets, 2. Farnek Services L.L.C – UAE - Receptionist

● observe and maintain office equipment

● Keep up tidy reception area

CURRICULUM VITAE

T.P.G Inoka Thilini Alwis

Dip in Information Technology. Dip in Nail ART, Dip in Montessori Teaching Dubai,

United Arab Emirates

Tel - +971-*********

E-mail – addyao@r.postjobfree.com

Skype - inoka.thilini77

2 P a g e

● collect and organize mail as well as deliveries

● respond to all office phone calls

● Generate correspondence as well as document

● Drafting letters.

3. Serve U L.L.C (Facility Management) – UAE - Customer service representative

● Dealing with calls in a highly professional mann

● How to act as the first point of telephone contact for a customer.

● Handling complaints in a diplomatic way.

● Accurately updating customer records with information.

● Responding to customers who have special communication needs, such as

● language difficulties or disabilities.

● Answering any queries quickly and efficiently.

● Quickly understanding a caller’s point of view and to empathise with them 4. EPCO – ENOC Dubai, UAE - Cahier/Sales

● Welcoming customers, and answering them requires

● Proactively upsell and cross sell retail products and services

● Maintaining a clean workspace

● Promoting new products

EDUCATION QUALIFICATION

ACADEMIC

● Diploma in Microsoft Office - AICT American Institute of Computer.

● Diploma in Montessori Teaching from Facility of Asia Lanka Vocational Education.

● Certificate course in Montessori Teaching from vocational training Centre.

● Diploma in Nail art from Nail Art academy

SECONDARY

● Passed G.C.E. Advanced Level (2009) & G.C.E. Ordinary Level (2006) – St Clare’s college, Colombo, Sri Lanka.

KEY SKILLS

research in internet, email, Word, Excel, Access and PowerPoint

Fluency in English and Sinhala

3 P a g e

Excellent communication and presentation skill in English

Hard working and fullest commitment

Strong analytical skills & Negotiation skills

EXTRA-CURRICULAR ACTIVITIES

● Secretary of literary association of art section in St Clair’s college, Colombo, Sri Lanka.

● Active member of school net ball team.

● Performed duties as a prefect, participated to leadership programs I am very much confident that I am capable of contribution more towards the betterment of your reputed organization while gaining invaluable experience in my fields of interest. I hereby certify the information furnished above true and accurate to my knowledge.

Date T.P.G.I.T Alwis

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