Manager Life Insurance

**** *. ** **, **********, KY 606-***-****

Tammy Applegate

Objective To acquire a position as Assistant Manager

Experience August 2012-Present Tumbleweed

Server/Shift Manager

• Responsible for all guest, store and employees

• Responsible for all customers and handling their needs.

• Responsible for taking payments and handling cash in a proper manner.

April 2014-November 2016 Personal Finance Company

Customer Service Representative

• Responsible for calling Delinquent Accounts

• Solicitation, advancing the customer more money

• Closing loans- Providing all information about the loan, up selling Life Insurance, Disability Insurance, Personal Property Insurance to a customer

• Taking and Processing Applications for a loan

• Taking Payments for Guest and helping the customer with any questions they may have

• Answering Phones, Filing, Faxing, and Computer Skills

January 2010- December 2010 American Cellular

Greeter

Responsible for approaching customers upon arrival in a warm and friendly manner.

Presenting customers with the most current merchandise pertaining to their needs.

Handling all customer service transactions such as, bill payments, telephone communications, and all other general questions or concerns.

October 2009 – January 2010 Verizon Wireless through Addeco Maysville, KY

Greeter

Responsible for approaching customers upon arrival in a warm and friendly manner.

Presenting customers with the most current merchandise pertaining to their needs.

Handling all customer service transactions such as, bill payments, telephone communications, and all other general questions or concerns.

April 2000 – November 2009 Tumbleweed Maysville,

Shift Manager / Server / Bartender

Responsible for maintaining guest, store, and employee needs.

Prepared weekly employee schedules, inventory, and deliveries.

Ensured that all necessary training and paperwork was completed for new employees.

Education 2002 - 2007 Maysville Community College Maysville, KY

Associates Degree in Applied Science with Business Administration / Management Option

Associates Degree in Applied Science with an Office Systems Administration.

1999-2002 Foster Meade Career & Technical Center Vanceburg, KY

Software Application Operator Certification

Receptionist Certification

Bookkeeper Clerk Certification

Data Entry Operator Certification

Medical Receptionist Certification

Automated Office Skills Certification

1999 - 2002 Lewis County High School Vanceburg, KY

Diploma

Special Skills

Great work ethic

Excellent Communication skills

Organizational skills

Great team work

Great working with money

References Available upon request.

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