Human Resource/Office Coordinator

QUALIFICATIONS PROFILE

Methodical, performance-focused, and results-driven professional, offering progressive experience in staff training and development, human resource practices, and administrative management. Armed with broad-based experience in workforce administration, core business disciplines, corporate structuring, and HR plans to boost personnel productivity. Skilled at conceptualizing and executing human resource programs and strategies to effectively support key business initiatives, while building productive partnerships with professionals at all levels across the organization.

CORE COMPETENCIES

Human Resources Policy and Process Enforcement

Budget and Expenses Handling

Regulatory and Standards Compliance

Staff Recruitment and Retention

Cross-functional Leadership and Training

Compensation and Payroll Administration

PROFESSIONAL EXPERIENCE

Home Carefree and Protemps Medical Staffing – Asheville, NC

Human Resources Coordinator: Jan 2019–Jan 2020

Performed onboarding, training, and out-processing procedures.

Generated spreadsheet and Google Drive report tracking, comprised of source, applicant, and recruitment trackers.

Significantly increased company workforce by two folds in six months with 65% retention rate by strategically recruiting and effectively leading and guiding staff.

Express Employment Professionals – Asheville, NC

Front Office Coordinator/Human Resource Assistant: Aug 2018–Jan 2019

Rendered assistance to the staffing consultants and recruiters.

Performed individual assessment for continuous work with the associates.

Monitored drug screens and skills evaluations.

Fulfilled e-verification, IBM testing, and lobby/office presentation, and orientation to associates.

Restructured the office filing system for efficiency and audit control.

North Carolina Vocations Rehabilitation – Raleigh, NC

Marketing/Communications Initiatives Intern: May 2018–Aug 2018

Formulated actionable tips and advice for ease of use resources for both clients and partners.

Created new social media from the ground-up based on organizational and employer ‘s requirement.

Developed and implemented toolkits in streamlining employer/employee resources for hiring techniques/employee retention.

Mountain Medication Services – Sylva, NC

Mediation/Office Intern: Jan 2017–May 2017

Participated in court proceedings, while preparing legal/individual paperwork and session scheduling.

Generated monthly accounts receivable and accounts payable payment submission and drafted mediation agreements for clients.

Conceptualized programs for organizational events.

GuthyRenker – Arden, NC

Production Compliance Specialist/Human Resource Hiring Assistant (Adverse Reaction): Apr 2012–Jan 2015

Supported the human resource director with hiring fairs and events.

Offered first-rate service to clients, while promptly responding to medical and product concerns.

Closely coordinated with medical facilities, customers, and organization.

Gathered necessary documents for the filing process.

Dr. Doris Black DDS and Dr. William Nelson DDS – Arizona and North Carolina

Expanded Duty Dental Assistant (Dental Assisting National Board): Aug 1997–Mar 2012

Served as lead assistant to the clinic, in charge of front/back office flow, enhanced operatories efficiency with organization and laboratory duties.

EARLIER CAREEER

Onslow County Department of Social Services – Jacksonville, NC

Office Manager/Care Provider/Contractor: Jan 1994–Aug 1997

McCarthy ENT – Jacksonville, NC

Front Office Manager/Insurance Coordinator: Sep 1992–Jan 1994

EDUCATION

Master of Public Affairs, In Progress (Expected Completion Date: 2021), Western Carolina University – Cullowhee, NC

Bachelor of Science in Communication Science and Disorders: May 2017

Western Carolina University – Cullowhee, NC

Bachelor of Science in Psychology, with Concentration in Conflict Resolution: May 2017

Western Carolina University – Cullowhee, NC

(GPA: 3.86 Dean’s List Tau Sigma National Honors Society Sigma Alpha National Honors Society)

Associate of Science with a foundation in Healthcare: May 2013

Asheville Buncombe Technical College – Asheville, NC

PROFESSIONAL DEVELOPMENT

Human Resource Management with Concentration in Payroll (Western Carolina University)

Expanded Duty Dental Assistant EDDA Certification

Professionalism Training

NC Mediation Training and Certification

COMMUNITY INVOLVEMENT

Facility-wide Patient Care, Skyland Care Center Skilled Nursing Home

Activities Director’s Assistant, Full Spectrum Farms Autistic Program

After School and Weekend Meals, Manna Food Bank Warehouse

Hearing Screening, Hearing Screenings at Western Carolina University Audiology Hearing Clinic

UP Participant, Western Carolina University Participation Program

TECHNICAL ACUMEN

Microsoft Office Suite Windows Operating System Adobe Connect Real-Time Collaboration

Watchitoo EZtalks GoMeetingNow SPSS Dentrix Softdent

EagleSoft Call-em-all Q4 AllScripts ContinuLink QuickBooks

Contact this candidate