OKEJIMI OLUFUNSO OYELEKE MBA, CSM, SASM

Email: addy6p@r.postjobfree.com

GSM: 080********

Job Titles

IT Project Manager, Scrum Master, Product Manager, E-Channels/Payments Support. Education

Safe 5.0 Advanced Scrum Master 2020

Certified Scrum Master (CSM) 2018

Course: MBA (Human Resources Mgt) 2013

School: Lagos State University, LASU, Ojo, Lagos State. Course: B.Sc (Hons) Computer Science 2006

School: University of Lagos, Nigeria

Skills

Project Methodologies: Waterfall, Agile

Waterfall Framework: Initiation, Planning, Execution, Monitoring and Control, Closure. Project Tracking, Stakeholder mapping, Risk, Issue and Action Logging, Project Exception Reporting.

Agile Framework– Creation & writing of user Stories on Microsoft Team Foundation Software/ Atlassian JIRA, Daily Standup for Sprints, Sprint Planning, Sprint Review, Sprint Retro, Product Backlog Estimation and Refinement, PI-Planning, Iteration Planning, Iteration Review, Iteration Retro.

E-Payments & E-Collections Solutions Support – PayDirect, Etranzact, FRSC, NTI, Remita, Pay4Me, LASG EBS-RCM (E-pay), WemaCollect, AutoPAY. Postilion and Postilion Dependent Applications-

Realtime (Transaction Query and Tracing, Card Production, SysInfo Generation, ATM Profiling/ Setup).

Postcard/ Web Portal (Card Program Setup, General Card Query, Card Re-issue).

Post-Office (Transaction Reporting & Analysis).

ATM Support Skills: Vendor Management, SLA adherence, ATM performance monitoring/Uptime, Offsite ATM Deployment Business Case, Business writing for ATM Vendor support Payment.

Money Transfer Application Support – Western Union, Moneygram, Internet Banking

(NIP & NEFT).

Mobile Banking Application Support-

Wema Mobile Banking suite: Uptime and Support of the Mobile Web Service, User Queries, Transaction Query, Reporting and Analysis.

ALAT Digital APP: Uptime and Support of the Mobile Web Service, 2nd & 3rd -Level User support, Transaction Query, reporting and Analysis Database Development – MS-SQL 2008, MS-SQL 2012

Office Suites - MS Office Utilities (MSWord, Outlook, Power Point & Excel) Communication Skills: Strong Writing & Effective Communication Skills. Fraud Monitoring Solution: Scorebridge, Tranwall Card Control Solution OKEJIMI OLUFUNSO OYELEKE MBA, CSM, SASM

Email: addy6p@r.postjobfree.com

GSM: 080********

Professional Experience

Access Bank PLC (Victoria Island, Lagos) February 2020-Date Position: Project Manager, Retail Bank

• Project Manager for all Retail Banking Projects; overseeing and managing different Projects which supports the strategic direction of Access Bank Retail Bank.

• Managing a cross-functional team that creates, build, test and deploy a functional Retail offering

• Coordinating and leading the PI-Planning session for the Team.

• Coach and guide the Team on Agile Principles and guidelines.

• Work with business and customer stakeholders to define product objectives and requirements and ensure all business systems, IT systems, partner platforms and networks are in place to support the offer and that the technical design accurately represents the requirements.

Projects Managed: Gamification Solution for Access Bank, Self-Liquidation of Loans, Digital Lending Products (Salary Advance, Small Ticket Personal Loans, Lending Against Turnover, LATO MART etc)

First Bank PLC (Marina, Lagos) January 2018-January 2020 Position: Product Manager, First Digital Lab

• Provide leadership in the digital lab for FirstBank’s digital product engine and drive unification of the digital channels within FirstBank, and across other subsidiaries within FBN Holding Company.

• Led a cross-functional team of developers, designers, testers, compliance and risk to build FirstBank’s new mobile experience for its subsidiaries (Focus on FBNSenegal).

• Led the Team that developed the FirstBank’s WhatsApp Banking platform.

• Serve as the product manager in Agile / SCRUM development process; write user stories, refine the backlog, and lead sprint planning.

• Work with business and customer stakeholders to define product objectives and requirements.

• Ensure all business systems, IT systems, partner platforms and networks are in place to support the offer and that the technical design accurately represents the requirements.

• Setup indicators to track the performance and value of products delivered. First Bank PLC (Marina, Lagos) January 2018-January 2020 Position: Scrum Master, First Digital Lab

• Training Team on Agile Principles and scrum and ensuring the framework is adhered to deliver quality software.

• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

• Supporting and educating the Product Owner, especially on refinement and maintaining the product backlog.

• Facilitating discussion, decision making, and conflict resolution across the Scrum Team.

• Scrum Training and Practice.

Wema Bank PLC (Marina, Lagos) February 2017-January 2018 Position: Team Lead, ALAT Technical Support, ALAT Digital Bank As a Team Lead of Support Functions in the digital bank, I was responsible for coordinating:

• ALAT Uptime and Support of the Mobile Web Service, User Queries, Transaction Query, Reporting and Analysis.

• ALAT ‘s Integration to 3rd-Party Solutions -Flutterwave, Moneywave, AUTUM, QuickTeller, NIBSS and others entities to come.

OKEJIMI OLUFUNSO OYELEKE MBA, CSM, SASM

Email: addy6p@r.postjobfree.com

GSM: 080********

• Ensuring the right Control measures are in place for all the different customer interfacing features and ALAT as a whole.

• ALAT’s Debit Card Issuance & In-APP Card Activation

• ALAT Debit Card Transactions via the various Channels -ATM, POS & WEB

• ALAT Integration to Tranwall Card Control Platform.

• Preparation of user-manual, process-manual and technical documentation for ALAT’s Integration to 3rd-Party Entities

• Release Planning, Development Operations and Server Management Wema Bank PLC (Marina, Lagos) August 2016-February 2017 Position: Product Owner, Payments, ALAT Digital Bank As a Product Owner for Payments in the digital bank, I was responsible for:

• Contributing to the overall strategy creation and execution of the digital bank.

• Leading development, design and marketing teams to build an end-to-end digital payments product.

• Providing thought leadership on financial technology trends, value proposition design, customer creation and financial modelling.

Wema Bank PLC

Position: Member, Ideas Committee March 2015 – December 2017 The Ideas Committee is responsible for fielding and implementing value adding ideas from within and outside the bank. Its mandate is to ensure that all members of the Wema community live the Innovation core value. As a member of this committee, I am directly responsible for:

• Collating and performing first-level reviews of ideas submitted by members of staff and recommending the most value-adding.

Wema Bank PLC (Marina, Lagos) September 2014-August 2016 Position: E-Payments Support Staff

In this role, I support all E-Payment Platforms and applications (both 3rd Party and In-House application) for Wema Bank PLC. Detailed job task include: o Technical Resource for all INTERSWITCH Applications (Pay-Direct, Auto- Pay, Quick-Teller scheme & Pay-Phone).

o Technical Resource for all SYSTEM SPECS Application (Remita Switch Model, Remita STP, Remita@BankInternet)

o Technical Resource for all ETRANZACT Application (PayOutlet, Mobile Banking Suite, Corporate Pay, Western Union on ETRANZACT). o Ensures timely resolution of Issues that impact customers’ business relationship with the Bank as regards usage of E-payment applications. o Instant Card Issuance & Printing Support.

o TranWall Card Control Implementation and Support. Keystone Bank Limited (Victoria Island, Lagos) April 2010-August 2014 Position: E-Payments Support Staff

Detailed job task include:

• Paydirect Administrator

o Creation/Activation of users on Paydirect, assigning of tokens, 1st and 2nd- Level support on Paydirect Platform.

o Creation of different collection Scheme on Paydirect platform, creation of Teller till Accounts and General Teller card management. o Prepare user-manual, process-manual and technical documentation for products.

o Implement upgrade/enhancement to existing products.

• Online Applications Support (Internet Banking, E-tranzact, FRSC Collections, NTI-Payment, Pay4Me,Keystone Bank I-Pay (CIPG) etc) o Optimise uptime and ensure day to day smooth running OKEJIMI OLUFUNSO OYELEKE MBA, CSM, SASM

Email: addy6p@r.postjobfree.com

GSM: 080********

o User support and application administration (user creation, password reset, DB backup etc)

o Provide 1st & 2nd –Level support on the various platforms. o Liaise with developer/vendor to implement any update.

• Moneygram (Agent Connect)

o Participate in Moneygram deployment and support across Keystone Bank branches

o Liaise with Moneygram Int’l for any upgrade/patch and deploy. o User support and application uptime optimization o Liaise with developer/vendor to implement any update.

• Police Salary Administration on E-tranzact Platform o Optimise the uptime and ensure-day-to-day service of the Iso-bridge Platform for processing Police Salary.

o Ensures Monthly Bank-wide Police Salaries are credited into respective beneficiary accounts as at when paid.

o 1st and 2nd-Level support on Beneficiaries with issues their Salary. o Liaises with Etranzact on any discrepancies that might arise in the course of payment.

• KeystoneBank /Interswitch QuickTeller Mobile Banking o Actively involved in the deployment of the Mobile Banking Solution by Interswitch.

o 1st and 2nd –Level user support on card activation, user-logon and general process flow on using the application.

• NIBSS Instant Payment (Inter-Bank Funds Transfer Application) o 1st and 2nd Level support to senders of funds to Beneficiaries in other Banks. o Reconciliation of all transferred funds/Received funds between Sending and Destination Bank.

o Optimise uptime and ensure NIBSS Web-service/Posting Service is up. o Addition of new Banks/ MMOs to the NIP database. o Weekly rendition of transaction spool for both outward and inward transaction on the NIP-Platform to management.

• LASG E-Pay (Lagos State Government EBS-RCM)

o Application support and General user support.

o Implement upgrade/enhancement to existing E-pay version. o Lag-Sync support (Integration of the E-Pay application to Core Banking application, T24)

• Transaction Notification System Support.

o Confirm customers are properly setup in the TNS alert module on Core Banking application, T24.

o Application support and General user TNS Complaint support. o Bulk SMS request processing.

• Card Production and ATM card support

o Card Files Production (Card Production -Verve CPA, Master-card, Gambia Cards, Card Reissue, and PIN reset).

o ATM card support (Card-Account linking, Holisting, PIN try reset etc). BankPHB PLC March 2008 – April 2010

Position: ATMSupport Staff

Detailed job responsibilities in this role were:

• ATM machines- Wincor Nixdorf & NCR-Configuration, integration, maintenance & administration from the Front End Processor, FEP.

• Drive the 24/7 uptime and availability of over 350ATMs, and support for Postilion dependent applications ( Postilion Post Office, Postcard)

• Postilion End User support and Administration

• Co-ordination of support Activities of ATM Support-vendors and drive their TAT.

• Integration and profiling of new ATM GL into T24-Banking application. OKEJIMI OLUFUNSO OYELEKE MBA, CSM, SASM

Email: addy6p@r.postjobfree.com

GSM: 080********

• Timely rendition of ATM transaction reports and other channel reports to all concerned units/departments.

• ATMRefund transaction verification from the FEP/E-journal.

• Communicate and engage branches staffs to attain the success of the ATM/POS business.

• Ensure smooth running and resource channelling to execute ATM projects

• Achieve ATM Deployment target.

• Work with branches/others Business team to execute ATM project alliances

• Drive implementation of Service Level Agreement (SLA) between the bank and its ATM/POS vendors.

• Training of branch staff region on ATM & PoS

• ATM Parts stock management.

• Preparing memos to seek for management approval on ATM/Parts procurement/ Vendor Payment.

References: Available on request

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