Administrator

*

MOHAMED SHAJJATH

E-MAIL: ********.*******@*****.***

CONTACT: 974********

Doha, Qatar.

OBJECTIVE

Seeking a suitable job related to Administration and I would like to be an integral part of your valid esteemed organization, by constantly improving my performance standards through hard work and skills. I am seeking a challenging, dynamic and growth-oriented career. PROFESSIONAL EXPERIENCE

Al Rayan Investment Company Sep 2015 – July 2019

Administrator - Abu Dhabi, UAE.

Handling incoming calls and respond client emails.

Coordinating and communicating with client inquiries and resolving.

Answering clients queries request in a friendly manner.

Assist in the preparation of regularly scheduled reports.

Provide administrative/ facilitation support for developing, organizing and maintaining departmental filing and recordkeeping systems along with offices maintenance support

Managed and maintained relationships with all facility related service providers.

Review complaints from clients and staff related their accommodation and maintenances matters and took leadership on those complaints on order to fix with the help of concern department.

Allocating work orders on CAFM system to directly employed service line department.

Report back to clients and contract staff on job progress and close out.

Maintaining complaint logs and client contract details.

Maintain high performance and customer service expectations while taking initiative and follow through completely

To produce correspondence and documents and to maintain records and databases. Assists other administrative staff with overflow work, including typing, data entry and internet research tasks.

Efficient completion of the Weekly/Monthly Report as directed by the Facilities Manager

Exhibit a flexible approach to working on a routine basis and provide necessary cover where needed.

IT ROLE

Acted as a backup for IT

Comprehensive understanding of common technical issues. 2

Excellent ability to install and remove hardware and software. CORE COMPETENCIES

Computer Aided Facility Management (CAFM) system

Microsoft Excel, Access, Word, PowerPoint & Outlook

Troubleshooting

Database and File Management

CERTIFICATION

Advanced Diploma in Hardware and Networking under CSC, India. PROFESSIONAL SKILLS

Prioritization and problem-solving

Multitasking and time management

Cooperation and team-building

User training and support

Customer service

Flexibility and efficiency

EDUCATION

B.Tech in Information Technology, Nov- 2014

A.V.C college of Engineering, Anna University, INDIA PERSONAL INFORMATION

Name : Mohamed Shajjath

Gender : Male

Father’s Name : Mohamed Mubarak

Date of Birth : 20th June 1992

Marital Status : Single

Nationality : Indian

Passport No : M1469339

Visa Status : Family Visit Visa

Religion : Muslim

Languages Known : Tamil, English & Hindi

DECLARATION

I hereby declare that the above-mentioned details are true to the best of my knowledge.

(Mohamed Shajjath)

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