Manager Employee Relations

Career Summary

Talent recruitment and acquisition professional with experience developing and executing recruiting plans within both agency and in-house settings. Manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and on-boarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, cold calling and referrals to open positions. Adapt to any environment to learn new skills and provide excellent customer/client service. Experienced within retail to include, merchandising, sales, cash management, opening/closing and customer service.

Work Experience

Dollar General, Wisner, LA October 2019 – Present

Lead Sales Associate/Manager on Duty

Open and Close the store to include: counting starting and ending register tills, balancing of change fund daily, prepare daily bank deposit and run all closing reports.

Manage assigned closing associate to ensure daily job tasks were completed, took break/lunch if applicable, provide assistance with voids, coupons, returns or give change.

Ensure that store is secure with setting of alarm, all merchandise was brought in and all outside areas are locked and secured.

Provide superior customer service leadership; greet and assist customers.

Operate cash register and scanner to itemize and total customer purchase, collect payment, make change, bag merchandise, and assist customers as necessary

Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise, stock, restock and rotate merchandise on shelves, and build merchandise displays.

Franklin Parish School Board, Winnsboro, LA October 2019 - Present

Substitute Teacher

Contacted daily from schools within Franklin Parish to substitute for grades K – 8 Grade

Followed lesson plans provided by absent teacher and adhered to school board policy and duty requirements per each assignment

Total Parking Solutions, Dallas, TX June 2019 – August 2019

Concierge

Greet residents and guest of two upscale apartment complexes, contacted residents to obtain permission to allow the following up to their unit: guest, food deliveries, grocery delivers or general services.

Logged all incoming packages from carriers into Event Log and obtained packages for residents when they requested their packages.

Answered phones, scheduled appointments for Leasing Agents, submitted all maintenance request via Building Link, followed up with residents to ensure that the request had been completed.

Lyft Ride Share Service, Dallas, TX November 2018 – July 2019

Picked up customer and provided them with rides within the Dallas, TX area with a rating of 5.0 with over 1000 rides given.

JPMorgan Chase & Company November 2005 – September 2018

San Diego, CA, Monroe, LA & Dallas, TX Early Retirement

Senior Recruiter January 2010 – September 2018

Partnered with Hiring Managers to execute recruiting plans on sourcing and recruitment of candidates to fill openings within their teams.

Discussed the advantages/opportunities of why candidates should join Chase.

Scheduled qualified candidates for interview with hiring managers, completed follow up feedback with both candidates and hiring manager.

Obtained and surpassed monthly hiring goals and was consistently in the top 10 in overall hires each year.

Talent Acquisition Specialist - Loan Officers November 2005 – December 2009

Partnered with Mid Atlantic Management team to recruit & source passive candidates for Mortgage Sales & Management positions within the Mid Atlantic Division on the opportunities of joining Chase Home Lending.

JPMorgan Chase & Company May 2005 – November 2005

Contract Recruiter - Same as Above

CORESTAFF Services, San Diego, CA November 2004 – May 2005

Branch Manager

Responsible for the day to day operations of the San Diego, CA office

Sales & Marketing to potential customers within the area to build a core business and increase the net profit of the branch.

Manpower Services, Monroe, LA June 1997 – October 2004

Manager/Operations Manager/Staffing Specialist Supervisor

Responsible for the day to day operations of the Monroe, LA office, which and management of up to 800 temporary employees and an office staff of eight, including three on-site coordinators. Handled all unemployment and employee relations issues.

Marketing to active customers, potential new customers, and inactive customers.

Education

1978 -1979 Louisiana State University---Baton Rouge, LA

1979 -1980 Northeast Louisiana University---Monroe, LA

References Available upon Request

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