Jessica N. Angelo

***** ******** *** ***

Loma Linda, CA 92354

Riverside CA 92508

909-***-****

addy0v@r.postjobfree.com

Objective

To utilize my customer service and managerial skills in a teamwork environment where I can grow, to establish a long term successful and challenging career.

Experience

March 2019-present

Morongo Casino- Cabazon, Ca- server

I am currently responsible for excellent customer service and serving food and beverage. I waitress Morongo Casino’s bingo hall as well as cocktail serve the slot machine floor.

2018-February 2019

Moss Bros Chrysler Dodge and Jeep - Riverside, CA- assistant service manager

I was responsible for building customer relations, service sales on automotive repairs, documentation and follow up.

2013-Present

Claremont Toyota-Claremont, CA-Assistant service manager

I was responsible for the sales and commission on automotive repairs at Claremont Toyota. Duties include customer service and satisfaction as well as billing and managing shop flow and completion of service contracts agreed to. I am responsible for making sure my clients are informed and educated on their car services as well as properly documenting repairs. To maintain employment I must keep and develop trustim currently responsible for the sales and commission on automotive repairs at Claremont ng long term relationships with customers while also maintaining commission requirements.

2015-2015

Claremont Mazda, Claremont, CA - Assistant service manager

●Create and maintain customer relations in service

●Document all vehicle repairs and customer concerns

●Billing of vehicle repairs

●Dispatching work orders and managing shop flow

●Commission and sales

●Internal work orders and repairs as well as documentation

●Relation and business with vendors

2012-2013

Professional Billing Company, Upland, CA - Medical Biller

●Medical billing input

●Submitting bills and claims to insurance companies and customers for medical doctors

●Filing liens with attorney

2006-2010

Sanrio, Riverside, CA- Sales associate

-Sales and register

-Customer service and satisfaction

-Stocking and orders

-Creative displays and advertising

2004-2006

Redbrick Pizza, Riverside, CA-Customer service and food Preparation

- Customer service and Hospitality

-Food Preparation

-Stocking and cleaning

Education

2011-2012

United Education Institution, Ontario, CA - Certification for Medical Billing and Insurance Coding

2006-2007

Riverside Community College, Riverside, CA- General Education

2002-2006

Polytechnic High School, Riverside, CA- Diploma

Skills

I am a very responsible and reliable individual. I work well under stress and pressure and possess a high level of customer service and selling skills. I have managerial experience in the automotive industry. I can work well in a team or individually. I can handle a fast pace, high pressure work environment.

Contact this candidate