Wilson A. Rodriguez

** ****** *, **** ***** St. BF Resort Village, Las Pinas City

Mobile: 0995.652.0340

Email: addxuy@r.postjobfree.com addxuy@r.postjobfree.com

CAREER SUMMARY

Employee Engagement Manager October 2019 - Present

TDCX (Teledirect Telecommerce Philippines)

Oversee the formulation and implementation of Country-wide strategies to uphold organization value proposition

Handling 6 sites with 6 associates

Actively leading all phases of the program identified under each focus area including scope, schedule and budget

Diversity and Inclusion Site Creator and Advisor

Key point of contact for identifying and recommending opportunities to enhance public reputation and relation, government and corporate affairs

Design, organize and support site events and activities covering employee engagement, stakeholder visits, customer engagement, industry relation and employer branding

HR– Culture Engagement Lead & Corp Affairs June 2019- October 2019

Chevron Holdings Philippines (MSSC)

Site-wide Employee Culture & Engagement officer that established programs that centers on sustainable Engagement strategy for Manila Shared Services Center (MSSC)

1.High Performance

2.Corporate Social Investment

3.Diversity and Inclusion

4.POC of Site Wide Business Employee Network Group and Special Interest Group

5.Employee Perks and Employee Discount

6.Intellectual Growth and Mental Well-Being (Work-Life Balance & Stress Management)

Diversity and Inclusion Site Advisor and Leader

Lead the development and implementation of marketing and communication strategies, recognition and events in collaboration with Diversity and nclusion Council to ensure initiatives are in line.

Works with senior leaders and key stakeholders in establishing linkage between employee engagement metric, culture, and organization strategic goals to gain support in strategies

Develop employee recognition strategies to include reviewing, evaluating and making recommendations for recognition programs

Develop and executes annual budgets and proposal, timelines and creative design to increase employee engagement and to sustain the employee culture

Develop strategies to ensure that initiatives and programs-such as recruitment, onboarding, team building and recognition-reinforce organization’s culture and values

External Coordination, Networking and Benchmarking with BPO and target market group on key employee engagement practices to create strategies to build competitive advantage for MSSC.

Identify opportunities for networking with HR practitioners and counterparts across the industries.

Research, evaluates and selects vendors per requirements aligned with the request for proposal

Collect timely data to support business initiatives through focus group surveys, town halls one-on-one interview and other methodology, evaluates and applies the data to support decision

HR Business Partner – Engagement Officer June 2013- June 2019

ADP Philippines Inc.

Site Engagement Officer and Employee Engagement Champion implementing programs that are focus on sustaining employee relation and framed around the key areas such as

Health and Wellness

Corporate Social Responsibility

Interpersonal Relationship

ADP Pride and Diversity

POC of Site Wide Business Resource Group and Special Interest Group

ADP Perks and Employee Discount

Intellectual Growth and Mental Well-Being (Work-Life Balance & Stress Management)

Cross functional coordination with Operations Director, Business Leaders and other departments in integrating engagement concepts into the workplace

Creates comprehensive and sustainable employee engagement initiative for all sites

Works with Site Directors, Business and Function leaders to develop plans, programs, activities and demonstrable links between engagement and the site performance goals.

Maintains and strengthens support via effective relationship and communications with stakeholders

Creates effective communication plan and provide content for various communication vehicles

Niche-Talent Acquisition Recruitment Specialist June 2012- May 2013

ADP Philippines Inc.

Spearheaded ADP Academe (Far Eastern University & Polytechnic University of the Philippines)

Handling Volume, Niche/Upper Management Operation role

Junior Achievement Philippines – US Embassy Program – Recruiter

Attracts candidates and builds good relationships with candidates and hiring managers

Conducts preliminary interviews and assessments – communication skills, technical and behavioral interviews across all position

Vendor Management

Requisitions handled: Quality Analyst, Real Time Analyst, Work force Analyst, Tech Lead, Team Leader, Associate Manager, Procurement Associate, HR requirements, Facilities requirements, Corporate Physician, Corporate Lawyer, General Accountant, Senior General Accountant, Financial Planning and Analysis Officer, Lead Accountant, Accounting Supervisor, Senior Finance Manager

Co-Author US Payroll TED (The Expert Database) – Tool to analyze reports for the clients like payroll register, tax returns and statistical summary. This would require analytical skills to provide correct interpretation.

Credit Service Associate September 2010 – January 2012

GE Money Servicing

Voice of the Customer Champion Awardee

Cluster Leader of Employee Engagement

Asset Payroll Escalation Officer August 2008- August 2010

ACS-Xerox

Head of Employee Engagement Committee

Net promoter Awardee

Leadership Program Graduate

Cluster leader for US/HSA Tax filing

Subject Matter Expert February 2007 – August 2008

Convergys-Alabang

Providing Manager’s Call (Escalated Calls for Sprint Account)

CSAT Awardee

Sprint Leadership Graduate

Co-Author of Sales Lesson plans for tenure learners

Nesting A-Bay Coordinator

Workforce Apprentice

Assistant Director for the film “SAKA” February 2006

GMA Network

Actor from the Trilogy “Puso 3” January - March 2006

“Lost & Found” with Director Peque Gallaga

GMA Network

Sales Team Leader March 2001 – December 2006

COMVEX Computer Automation

Associate Sales Trainer Apprentice

TRAINING & CERTIFICATION

DDI Targeted Selection Recruiter Certified

7 Habits of Highly Effective People – Stephen R. Covey

The Cause and Effect -Fishbone Analysis-Six Sigma

Talent Management Graduate

US IRS Taxation

US Payroll (Fundamental Payroll Certification)

US Health Saving Account

EDUCATION

Far Eastern University

Bachelor of Arts

Major in Political Science - October 2021

SEMINARS / WORKSHOPS

Paralegal Service on Criminology

Integrated Bar of the Philippines

Advance Classroom Experience

Far Eastern University

Visiting Forces Agreement with USA

Far Eastern University

Political Science Society of the Philippines

University of the Philippines

ORGANIZATIONS

Naked Eye Production (Independent Film Org)

Gawad Kalingka Education Volunteer

Political Science Society of the Philippines

YWMCA

REFERENCES

Vanessa M. Maningas

Human Resource Director

TDCX Philippines Inc.

0998.964.3679

Lia Anne Balagot

Human Resource Manager

ADP Philippines Inc.

0998.988.6020

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